Settings and activity
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4 votes
Hi
Please check with latest Acrobat update. This issue must be resolved now.
Thanks
TanviAn error occurred while saving the comment Mike High supported this idea ·
1 result found
Hi
Please check with latest Acrobat update. This issue must be resolved now.
Thanks
Tanvi
We are having the same issue. We are able to consistently reproduce the issue. We have figured out that it seems to be an issue with Distiller. If you log out of the system, log back in, we found we can usually get it to work the first time. Then after that, we start getting the same prompt. We also found that when that prompt is up and waiting, you can end task on the Distiller process and it would close the prompt allowing things to go back to normal. We have replicated this in multiple programs over multiple systems with different OS's. The one common theme is they are all running the exact same version of Adobe Acrobat DC 2015.006.30493. Anything prior to this version still works fine.