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  1. Corrupted or Damaged

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    3 comments  ·  Acrobat Reader for iOS » Creating or Exporting PDFs  ·  Admin →
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    Need Info  ·  AdminiOSDeveloperCK (Software Engineer, Adobe) responded

    Hi,

    Thank you for reaching out.

    Would you please provide more information about the problem so that we can troubleshoot it?

    You said: “I tried to create a PDF and received the message Corrupted or Damaged.”

    It sounds like the PDF document was already damaged before you sent it to your iPad/iPhone and open it in Acrobat Reader for iOS.

    How did you create the PDF document? Did you export it from the H&R app on desktop or iPhone/iPad?

    Where did you see the first error message about “Corrupted or Damaged”?

    Would you please send the same PDF document to a Windows or Mac computer to open it in the desktop version of Acrobat Reader?

    Please let us know what you find.

    Thank you.

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    Marcos Ferreira commented  · 

    I would add that besides being possible view it in the email, it is possible to view it in another pdf reader. Apparently the problem occurs only in the acobat reader.

    Marcos Ferreira supported this idea  ·