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Acrobat Reader for iOS

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Acrobat Reader for iOS

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54 results found

  1. アプリ内の「通知」を見たが、何も無いのに、バッジが「1」のまま、消えない。
    何故なのか?

    2 votes

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    Need Info  ·  1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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  2. After actualization the new app keeps deleting/not saving the coments, the highlights, etc., all the modifictions I do to the pdfs. Why?! It is extremely frustrating, as I work with Academic texts in my PhD research, and I lose every single note I add. This never happened in the ancient app, which was very fine.

    145 votes

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    29 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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    Need Info  ·  Jeffrey Xiong responded

    Hi,

    We’re really sorry for any inconveniences this has caused.

    If you can answer any of these specific questions, that would be really helpful:

    - How long had you been commenting for before you lost data?
    - Did you click the ‘done’ button in the top left?
    - Did you only use a single tool (highlight), or did you alternate?
    - How did you leave the pdf you were commenting before your comments were lost? (Switching to another app, closing the app, etc.)
    - Did you share the file?
    - Did the app crash?

    If possible, would you mind taking a screen recording of the issue? You can find information on how to do so here: support.apple.com/en-us/HT207935

    Thank you,
    Jeffrey

  3. It is taking hours for a 3 page PDF to combine the individual PDFs. HELP!!!

    42 votes

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    Need Info  ·  10 comments  ·  Creating or Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
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  4. All of a sudden I cannot save to the document cloud, tried re-loading App, nothing works

    69 votes

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    Need Info  ·  16 comments  ·  General Troubleshooting/Other  ·  Flag idea as inappropriate…  ·  Admin →
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  5. Hello,
    I originally signed up to Adobe with my email account and use the document cloud to store and organise documents on my iPad. That works perfectly. However, more recently, I downloaded the Adobe app on my phone so that I could review documents remotely but despite using the same Adobe ID to login, the document cloud on my phone is empty whilst simultaneously containing all my documents as it always has done on my iPad.
    Please could someone help me to resolve this? as it makes the phone app almost useless for my purposes at present. I cannot understand…

    79 votes

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    Need Info  ·  12 comments  ·  General Troubleshooting/Other  ·  Flag idea as inappropriate…  ·  Admin →
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  6. iOS, version 19.04.00
    Same as title, when I put acrobat reader at background, after spawing back to arobat, it “freeze” and crashed. I need to close it totally and reopen. If before, it won’t get crashed, just will reloading. Sorry for my poor English. Thank for attention.

    9 votes

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    Need Info  ·  23 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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  7. My iPad is up to date and so is my Adobe Reader app and it crashes as soon as I attempt to open the app. It will not do anything.

    14 votes

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    Need Info  ·  9 comments  ·  Viewing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
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  8. 16 votes

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    Need Info  ·  5 comments  ·  Viewing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
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  9. Unable to save the file “file name x.pdf” to Document Cloud. A copy has been saved with the name “file name x (Recovered).pdf” to your device.

    9 votes

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    Need Info  ·  5 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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  10. Hi! I use to be able to highlight my PDF document. But now I cannot../ I reopen passed highlighted PDF and it doesn’t work neither.

    19 votes

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    Need Info  ·  3 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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  11. Why can’t I edit a PDF I received through email. I tried enabling editing but still not working. Also converted it to word but that doesn’t work also.

    Thanks in advance

    21 votes

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    Need Info  ·  5 comments  ·  Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
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  12. I use Acrobat Reader for iPad iOS. I’ve used it for a long time and it’s always given me the ability to go back and edit older documents (I have repeat clients that we can re-use paperwork for, they can update info, sign and we are done). Yesterday I pulled up old and new files, edited them to print, printed them, and closed the files as I did before. When I noticed an error on one file, I re-opened to edit the error and noticed that NONE of the original changes saved. I opened the other files from the day…

    4 votes

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    Need Info  ·  2 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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  13. Right after update to the latest software version, I keep having issues with having multiple conflicted files. I understand that if I edited the same pfd or open the same pdf on different devices will cause conflicted file, but I was just opening pdf on my iPad (without doing any editing or highlight/ underline on the pdf) for some weird reason I will have multiples conflicted files right after that. I tried to close the file right after I open it and still it will create multiple conflicted files. Please fix this bug for ***** sake. I’ve been using Adobe…

    12 votes

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    Need Info  ·  4 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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  14. Can’t change information in fil and sign

    11 votes

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
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  15. I selected and viewed my tax return from H&R Block, I tried to create a PDF and received the message Corrupted or Damaged. I then tried to send it to Acrobat and then open it in Acrobat but received the same message Corrupted or Damaged.
    Apple iOS 12.1.1
    See file
    Did not see file

    18 votes

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    3 comments  ·  Creating or Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi,

    Thank you for reaching out.

    Would you please provide more information about the problem so that we can troubleshoot it?

    You said: “I tried to create a PDF and received the message Corrupted or Damaged.”

    It sounds like the PDF document was already damaged before you sent it to your iPad/iPhone and open it in Acrobat Reader for iOS.

    How did you create the PDF document? Did you export it from the H&R app on desktop or iPhone/iPad?

    Where did you see the first error message about “Corrupted or Damaged”?

    Would you please send the same PDF document to a Windows or Mac computer to open it in the desktop version of Acrobat Reader?

    Please let us know what you find.

    Thank you.

  16. When I save the PDF on my iPad and upload it onto the document cloud, that PDF version on my iPhone doesn’t reflect those changes I did on my iPad. The date and time of the PDF has been updated in my iPhone, just not the changes I have did up (i.e. comments and annotations). Hence I believe it was the syncing problems between multiple devices :(( Please fix it asap.

    7 votes

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    Need Info  ·  3 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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  17. Not able to open PDF file after the update

    8 votes

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    Need Info  ·  2 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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  18. 7 votes

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    Need Info  ·  5 comments  ·  Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
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  19. 7 votes

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    Need Info  ·  1 comment  ·  File List and User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  20. Hi,
    When sharing a PDF via email on my iPad App Adobe Acrobat, after having filled some fields and signing my PDF on the App, all the changes I made are not visible on the PDF Copy attached to the email.
    Thanks for your help,

    11 votes

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    Need Info  ·  1 comment  ·  General Troubleshooting/Other  ·  Flag idea as inappropriate…  ·  Admin →
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