My feedback

  1. 18 votes
    Sign in
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea


    Thank you for reaching out.

    Would you please provide more information about the problem so that we can troubleshoot it?

    You said: “I tried to create a PDF and received the message Corrupted or Damaged.”

    It sounds like the PDF document was already damaged before you sent it to your iPad/iPhone and open it in Acrobat Reader for iOS.

    How did you create the PDF document? Did you export it from the H&R app on desktop or iPhone/iPad?

    Where did you see the first error message about “Corrupted or Damaged”?

    Would you please send the same PDF document to a Windows or Mac computer to open it in the desktop version of Acrobat Reader?

    Please let us know what you find.

    Thank you.

    An error occurred while saving the comment
    Ryan commented  · 


    I am attempting to open a magazine on iPad that I downloaded. Unfortunately Acrobat Reader (version 19.05.00) is telling me it’s corrupted or damaged. I tried Books and get a message that it cannot be opened without a reason why.

    Ryan supported this idea  · 

Feedback and Knowledge Base