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  1. Acrobat crashes on Mojave when playing movies

    2 votes

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    7 comments  ·  Acrobat for Windows and Mac » Other  ·  Admin →
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    Stefan Maier commented  · 

    Dear all,
    it must be an issue with Adobe and not with older or newer Macs and Mojave. Old Macs running High Sierra have now also stopped working with movies in interactive PDFs for us (as of the most recent Acrobat DC update).
    Note that the movies themselves play (say in Quicktime) fine on all machines. It definitely is an issue with Adobe Acrobat DC and it needs to get solved asap. We are really stuck.
    cheers
    Stefan

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    Stefan Maier commented  · 

    Any idea how to get Adobe to acknowledge this or at least get some qualified reply? I will start to lobby our uni (Imperial College London) to cancel their adobe creative cloud business plan, as it's useless now for our purposes. Most of my lecture material cannot be viewed anymore. And before someone from Adobe says this, converting everything into eBook format is not a solution, since we need to distribute as PDF.
    best
    Stefan

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  2. update Acrobat Pro DC 2019.012.20034 crashes when playing movies

    2 votes

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    1 comment  ·  Acrobat for Windows and Mac » Other  ·  Admin →
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    Stefan Maier commented  · 

    I should add that the issue might also be that all computers where the crash offcures have Mojave (10.14) as the operating system. The one where it works is still on High Sierra

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  3. annoying pop-ups in version 2019.012.20034

    24 votes

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    1 comment  ·  Acrobat for Windows and Mac » Share & Collaboration  ·  Admin →
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    Stefan Maier supported this idea  ·