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  1. Unable to initialize 'Export PDF' for a PayPal transaction file saved as a PDF

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    0 comments  ·  Acrobat for Windows and Mac » Exporting PDFs  ·  Admin →
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    Need Info  ·  Adminakagarg (Software Engineer, Adobe) responded

    Hi,

    Thank you for reporting the issue. Is this issue happening only with one PayPal transaction file or with other files as well?
    Can you please provide us the details of the following:
    1. Acrobat Version – Are you on reader or DC? Please share the screenshot of the Acrobat version screen
    a. Go to help → About Acrobat … and take a screenshot
    2. Operating system (Mac/Win)
    3. Input PDF File
    4. Screenshot of the issue or any error you see while performing the Export operation.

    Regards,
    Akanksha Garg
    Software Engineer
    Adobe Acrobat Team

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