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  1. 1 vote

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    Adminakagarg (Software Engineer, Adobe) commented  · 

    Hi Jordan,

    Thank you posting the request on this forum. I have forwarded the request to the engineering management to take a look into it. We will get back to you as soon as we take any action on this request.

    Regards,
    Akanksha Garg
    Software Engineer II
    Adobe Acrobat Team

  2. 1 vote

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    Adminakagarg (Software Engineer, Adobe) commented  · 

    Hi,

    Thank you for writing to us, can you please share the sample pdf's with us on akagarg at adobe dot com.

    Thanks and Regards,
    Akanksha garg
    Software Engineer II
    Adobe Acrobat Team

  3. 1 vote

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    Adminakagarg (Software Engineer, Adobe) commented  · 

    Hi Steven,

    Can you please share the following with us:

    1. Acrobat Version - Please share the screenshot of the Acrobat version screen
    Go to help -> About Acrobat ... and take a screenshot
    2. Operating system (Mac/Win)

    Regards,
    Akanksha Garg
    Software Engineer ||
    Adobe Acrobat Team

  4. 2 votes

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    Adminakagarg (Software Engineer, Adobe) commented  · 

    Hi Criss,

    Thank you for reporting the issue. The attached PDF is a scanned document with live/renderable text in it. Since Export PDF works on heuristics, it exported the renderable or live text in one column and other scanned data at other places which messed up the output. Can you please try exporting with either fully scanned document or with only live document(may be original document)

    Regards,
    Akanksha
    Software Engineer ||
    Adobe Acrobat Team

  5. 2 votes

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    Adminakagarg (Software Engineer, Adobe) commented  · 

    Hi,

    Thank you for reporting the issue. We are looking into it . We will update you once we have the fix ready for the issue.

    Thanks and Regards,
    Akanksha
    Software Engineer- ||
    Adobe Acrobat Team

  6. 1 vote

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    Adminakagarg (Software Engineer, Adobe) commented  · 

    Hi,

    Thank you for reporting the issue. Can you please provide us the details of the following:

    • Acrobat Version - Please share the screenshot of the Acrobat version screen Go to help -> About Acrobat ... and take a screenshot
    • Operating system (Mac/Win) and its version
    • Are you facing the issue with specific PDF file or every file. If it is file specific then can you please share the file with us.

    We're here to help, just need some more info.

    Regards,
    Akanksha
    Software Engineer II
    Adobe Acrobat Team

  7. 1 vote

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    Adminakagarg (Software Engineer, Adobe) commented  · 

    Hi Sandra,

    Thank you for reporting the issue. I am forwarding this concern to the engineering team.
    We will get back to you on this as soon as we have a solution handy.
    Thanks for your patience!

    Regards,
    Adobe Acrobat Team

  8. 1 vote

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    Adminakagarg (Software Engineer, Adobe) commented  · 

    Thank you for reporting the issue. Can you please provide us the details of the following:

    1. Are you starting facing this issue after our recent latest update?
    2. Please share the Acrobat version you are using.
    Go to help -> About Acrobat ... and take a screenshot
    2. Operating system (Mac/Win) and its version
    3. Sample input PDF Files and its exported output.

    Regards,
    Akanksha
    Software Engineer II
    Adobe Acrobat Team

  9. 1 vote

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    Adminakagarg (Software Engineer, Adobe) commented  · 

    Hi Ganesh,

    Thank you for reporting the issue. In order to reproduce the issue at our end, if possible, can you please share the file with us, if you can't share the file publically, you may upload the file to your cloud drive and share the link via Private message. To send a private message, click on my profile and choose "Send a message".

    Thanks and Regards,
    Akanksha
    Software Engineer II
    Adobe Acrobat Team

  10. 2 votes

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    Adminakagarg (Software Engineer, Adobe) commented  · 

    Hi Brad,

    Thank you for reporting the issue. Can you please tell us what will happen if you click on "Load this Application" button?

    Regards,
    Akanksha
    Software Engineer II
    Adobe Acrobat Team

  11. 1 vote

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    Adminakagarg (Software Engineer, Adobe) commented  · 

    Hi Linda,

    Sorry for the delayed response. We were looking into the issue. SInce this issue is file specific, we're not able to reproduce it at our end.

    We are constantly working on improving Export experience in Acrobat. May be this issue get resolved with our upcoming release.

    Thanks and Regards,
    Akanksha Garg
    Software Engineer II
    Adobe Acrobat Team

    An error occurred while saving the comment
    Adminakagarg (Software Engineer, Adobe) commented  · 

    Hi Linda,

    Thank you for reporting the issue. We are continuously working on improving the export to excel experience. Can you please provide us the details of the following:

    1. Acrobat Version - Please share the screenshot of the Acrobat version screen
    Go to help -> About Acrobat ... and take a screenshot
    2. Operating system (Mac/Win)
    3. This issue looks like file specific, if possible can you please share the input PDF files and its exported output, so that we can troublrshoot and fix the exact issue you're facing.

    Regards,
    Akanksha Garg
    Software Engineer II
    Adobe Acrobat Team

  12. 1 vote

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    Adminakagarg (Software Engineer, Adobe) commented  · 

    Hi,

    Thank you for reporting the issue. Can you please provide us the details of the following:
    • Acrobat Version - Please share the screenshot of the Acrobat version screen Go to help -> About Acrobat ... and take a screenshot
    • Operating system (Mac/Win) and its version
    • Are you facing the issue with specific PDF file or every file. If it is file specific then can you please share the file with us.
    We're here to help, just need some more info.

    Regards,
    Akanksha Garg
    Software Engineer II
    Adobe Acrobat Team

  13. 1 vote

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    Adminakagarg (Software Engineer, Adobe) commented  · 

    Hi,

    To export a specific table to excel/word/ppt/etc, you can use copy with formatting feature.
    To use this feature,
    select the table> right click> Copy With Formatting
    Then open word/excel/ppt and paste the copied content.
    https://helpx.adobe.com/in/acrobat/using/reusing-pdf-content.html

    Please refer below page to split PDF page: https://helpx.adobe.com/in/acrobat/how-to/split-pdf-file.html

    Regards,
    Akanksha

  14. 3 votes

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    Adminakagarg (Software Engineer, Adobe) commented  · 

    Hi,

    Thank you for reporting the issue. Can you please provide the following information :
    1. Is it file specific issue or happening on every PDF to JPEG conversion?
    2. If file specific, can you please share the PDF file to debug the issue?
    3. Please share the crash logs
    https://helpx.adobe.com/in/acrobat/kb/collect-logs-crash-freeze.html

    Regards,
    Akanksha

  15. 12 votes

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    Adminakagarg (Software Engineer, Adobe) commented  · 

    Hi Mahmoud,

    Thank you for reporting the issue. Can you please provide us the details of the following:
    1. Acrobat Version Please share the screenshot of the Acrobat version screen
    Go to help -> About Acrobat ...
    2. Take a screenshot of Operating system (Mac/Win)
    3. Input PDF File

    Regards,
    Akanksha Garg
    Software Engineer II
    Adobe Acrobat Team

  16. 1 vote

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    Adminakagarg (Software Engineer, Adobe) commented  · 

    Hi,

    We're sorry for the trouble you had with Acrobat. We are continuously working on improving the export to word experience.
    Have you tried "Retain Page Layout" option in settings?
    Also, can you please provide us the details of the following:

    1. Acrobat Version - Please share the screenshot of the Acrobat version screen
    Go to help -> About Acrobat ... and take a screenshot
    2. Operating system version
    3. Input PDF Files and its exported output

    Regards,
    Akanksha Garg
    Software Engineer II
    Adobe Acrobat Team

  17. 4 votes

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    Adminakagarg (Software Engineer, Adobe) commented  · 

    Hi ionuţ florin raclău,

    Thank you for reporting the issue. We are working on fixing this issue. You will soon get the fix for the same in upcoming Acrobat build.

    Thank you for your patience.

    Thanks and Regards,
    Akanksha Garg
    Software Engineer II

  18. 3 votes

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    Hi Chantal Smith,

    The attached PDF is already an OCRed file whose output is incorrect. Try to copy and paste the text from the PDF file. It contains garbage values.

    Please provide non-OCRed file for this issue.

    Regards,
    Akanksha Garg
    Adobe Acrobat Team

    An error occurred while saving the comment
    Adminakagarg (Software Engineer, Adobe) commented  · 

    Hi Robby,

    Thank you for sharing your feedback. Can you please share the Acrobat Pro version and OS version with us?
    Go to help -> About Acrobat ... and take a screenshot

    Thanks and Regards,
    Akanksha Garg

    An error occurred while saving the comment
    Adminakagarg (Software Engineer, Adobe) commented  · 

    Hi Chantal Smith,

    Thank you for reporting the issue.
    I have forwarded this concern to the engineering team.
    We will get back to you on this as soon as we have a solution handy.

    Thanks for your patience!

    Regards,
    Adobe Acrobat Team

  19. 5 votes

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    Adminakagarg (Software Engineer, Adobe) commented  · 

    Hi Peter,

    Thanks for raising a feature request.
    We would forward it to the management and let you know whenever we add this support.

    Thanks and Regards,
    Akanksha Garg

  20. 1 vote

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    Adminakagarg (Software Engineer, Adobe) commented  · 

    Hi Peter,

    There is an option to copy the highlighted table with formatting to any excel file.

    Open PDF -> Select the table-> right click-> Copy with formatting-> Paste in desired Excel file.

    or You can save the highlighted table to a new excel file

    Open PDF -> Select the table-> right click-> Export Selection As...-> Select the file type to Excel workbook-> Save the file

    Hope this solves your problem.

    Thanks and Regards,
    Akanksha Garg

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