Settings and activity
50 results found
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1 vote
An error occurred while saving the comment -
1 vote
An error occurred while saving the comment Adminakagarg (Software Engineer, Adobe) commentedHi,
Thank you for writing to us, can you please share the sample pdf's with us on akagarg at adobe dot com.
Thanks and Regards,
Akanksha garg
Software Engineer II
Adobe Acrobat Team -
1 vote
An error occurred while saving the comment Adminakagarg (Software Engineer, Adobe) commentedHi Steven,
Can you please share the following with us:
1. Acrobat Version - Please share the screenshot of the Acrobat version screen
Go to help -> About Acrobat ... and take a screenshot
2. Operating system (Mac/Win)Regards,
Akanksha Garg
Software Engineer ||
Adobe Acrobat Team -
2 votes
An error occurred while saving the comment Adminakagarg (Software Engineer, Adobe) commentedHi Criss,
Thank you for reporting the issue. The attached PDF is a scanned document with live/renderable text in it. Since Export PDF works on heuristics, it exported the renderable or live text in one column and other scanned data at other places which messed up the output. Can you please try exporting with either fully scanned document or with only live document(may be original document)
Regards,
Akanksha
Software Engineer ||
Adobe Acrobat Team -
2 votes
An error occurred while saving the comment Adminakagarg (Software Engineer, Adobe) commentedHi,
Thank you for reporting the issue. We are looking into it . We will update you once we have the fix ready for the issue.
Thanks and Regards,
Akanksha
Software Engineer- ||
Adobe Acrobat Team -
1 vote
An error occurred while saving the comment Adminakagarg (Software Engineer, Adobe) commentedHi,
Thank you for reporting the issue. Can you please provide us the details of the following:
• Acrobat Version - Please share the screenshot of the Acrobat version screen Go to help -> About Acrobat ... and take a screenshot
• Operating system (Mac/Win) and its version
• Are you facing the issue with specific PDF file or every file. If it is file specific then can you please share the file with us.We're here to help, just need some more info.
Regards,
Akanksha
Software Engineer II
Adobe Acrobat Team -
1 vote
An error occurred while saving the comment Adminakagarg (Software Engineer, Adobe) commentedHi Sandra,
Thank you for reporting the issue. I am forwarding this concern to the engineering team.
We will get back to you on this as soon as we have a solution handy.
Thanks for your patience!Regards,
Adobe Acrobat Team -
1 vote
An error occurred while saving the comment Adminakagarg (Software Engineer, Adobe) commentedThank you for reporting the issue. Can you please provide us the details of the following:
1. Are you starting facing this issue after our recent latest update?
2. Please share the Acrobat version you are using.
Go to help -> About Acrobat ... and take a screenshot
2. Operating system (Mac/Win) and its version
3. Sample input PDF Files and its exported output.
Regards,
Akanksha
Software Engineer II
Adobe Acrobat Team -
1 vote
An error occurred while saving the comment Adminakagarg (Software Engineer, Adobe) commentedHi Ganesh,
Thank you for reporting the issue. In order to reproduce the issue at our end, if possible, can you please share the file with us, if you can't share the file publically, you may upload the file to your cloud drive and share the link via Private message. To send a private message, click on my profile and choose "Send a message".
Thanks and Regards,
Akanksha
Software Engineer II
Adobe Acrobat Team -
2 votes
Hi All
This issue has been fixed in latest Acrobat DC update.
Please update the application to the latest version by going to the Help menu > Check for updates in the application.Thanks
TanviAn error occurred while saving the comment Adminakagarg (Software Engineer, Adobe) commentedHi Brad,
Thank you for reporting the issue. Can you please tell us what will happen if you click on "Load this Application" button?
Regards,
Akanksha
Software Engineer II
Adobe Acrobat Team -
1 vote
An error occurred while saving the comment Adminakagarg (Software Engineer, Adobe) commentedHi Linda,
Sorry for the delayed response. We were looking into the issue. SInce this issue is file specific, we're not able to reproduce it at our end.
We are constantly working on improving Export experience in Acrobat. May be this issue get resolved with our upcoming release.
Thanks and Regards,
Akanksha Garg
Software Engineer II
Adobe Acrobat TeamAn error occurred while saving the comment Adminakagarg (Software Engineer, Adobe) commentedHi Linda,
Thank you for reporting the issue. We are continuously working on improving the export to excel experience. Can you please provide us the details of the following:
1. Acrobat Version - Please share the screenshot of the Acrobat version screen
Go to help -> About Acrobat ... and take a screenshot
2. Operating system (Mac/Win)
3. This issue looks like file specific, if possible can you please share the input PDF files and its exported output, so that we can troublrshoot and fix the exact issue you're facing.
Regards,
Akanksha Garg
Software Engineer II
Adobe Acrobat Team -
1 vote
An error occurred while saving the comment Adminakagarg (Software Engineer, Adobe) commentedHi,
Thank you for reporting the issue. Can you please provide us the details of the following:
• Acrobat Version - Please share the screenshot of the Acrobat version screen Go to help -> About Acrobat ... and take a screenshot
• Operating system (Mac/Win) and its version
• Are you facing the issue with specific PDF file or every file. If it is file specific then can you please share the file with us.
We're here to help, just need some more info.
Regards,
Akanksha Garg
Software Engineer II
Adobe Acrobat Team -
1 vote
An error occurred while saving the comment Adminakagarg (Software Engineer, Adobe) commentedHi,
To export a specific table to excel/word/ppt/etc, you can use copy with formatting feature.
To use this feature,
select the table> right click> Copy With Formatting
Then open word/excel/ppt and paste the copied content.
https://helpx.adobe.com/in/acrobat/using/reusing-pdf-content.htmlPlease refer below page to split PDF page: https://helpx.adobe.com/in/acrobat/how-to/split-pdf-file.html
Regards,
Akanksha -
3 votes
An error occurred while saving the comment Adminakagarg (Software Engineer, Adobe) commentedHi,
Thank you for reporting the issue. Can you please provide the following information :
1. Is it file specific issue or happening on every PDF to JPEG conversion?
2. If file specific, can you please share the PDF file to debug the issue?
3. Please share the crash logs
https://helpx.adobe.com/in/acrobat/kb/collect-logs-crash-freeze.htmlRegards,
Akanksha -
12 votes
An error occurred while saving the comment Adminakagarg (Software Engineer, Adobe) commentedHi Mahmoud,
Thank you for reporting the issue. Can you please provide us the details of the following:
1. Acrobat Version Please share the screenshot of the Acrobat version screen
Go to help -> About Acrobat ...
2. Take a screenshot of Operating system (Mac/Win)
3. Input PDF FileRegards,
Akanksha Garg
Software Engineer II
Adobe Acrobat Team -
1 vote
An error occurred while saving the comment Adminakagarg (Software Engineer, Adobe) commentedHi,
We're sorry for the trouble you had with Acrobat. We are continuously working on improving the export to word experience.
Have you tried "Retain Page Layout" option in settings?
Also, can you please provide us the details of the following:
1. Acrobat Version - Please share the screenshot of the Acrobat version screen
Go to help -> About Acrobat ... and take a screenshot
2. Operating system version
3. Input PDF Files and its exported outputRegards,
Akanksha Garg
Software Engineer II
Adobe Acrobat Team -
4 votes
An error occurred while saving the comment Adminakagarg (Software Engineer, Adobe) commentedHi ionuţ florin raclău,
Thank you for reporting the issue. We are working on fixing this issue. You will soon get the fix for the same in upcoming Acrobat build.
Thank you for your patience.
Thanks and Regards,
Akanksha Garg
Software Engineer II -
3 votes
Hi Chantal Smith,
The attached PDF is already an OCRed file whose output is incorrect. Try to copy and paste the text from the PDF file. It contains garbage values.
Please provide non-OCRed file for this issue.
Regards,
Akanksha Garg
Adobe Acrobat TeamAn error occurred while saving the comment Adminakagarg (Software Engineer, Adobe) commentedHi Robby,
Thank you for sharing your feedback. Can you please share the Acrobat Pro version and OS version with us?
Go to help -> About Acrobat ... and take a screenshotThanks and Regards,
Akanksha GargAn error occurred while saving the comment Adminakagarg (Software Engineer, Adobe) commentedHi Chantal Smith,
Thank you for reporting the issue.
I have forwarded this concern to the engineering team.
We will get back to you on this as soon as we have a solution handy.Thanks for your patience!
Regards,
Adobe Acrobat Team -
5 votes
An error occurred while saving the comment Adminakagarg (Software Engineer, Adobe) commentedHi Peter,
Thanks for raising a feature request.
We would forward it to the management and let you know whenever we add this support.Thanks and Regards,
Akanksha Garg -
1 vote
An error occurred while saving the comment Adminakagarg (Software Engineer, Adobe) commentedHi Peter,
There is an option to copy the highlighted table with formatting to any excel file.
Open PDF -> Select the table-> right click-> Copy with formatting-> Paste in desired Excel file.
or You can save the highlighted table to a new excel file
Open PDF -> Select the table-> right click-> Export Selection As...-> Select the file type to Excel workbook-> Save the file
Hope this solves your problem.
Thanks and Regards,
Akanksha Garg
Hi Jordan,
Thank you posting the request on this forum. I have forwarded the request to the engineering management to take a look into it. We will get back to you as soon as we take any action on this request.
Regards,
Akanksha Garg
Software Engineer II
Adobe Acrobat Team