Exporting a PDF to JPEG in Acrobat Pro DC 21.011.20039 to multi-user network drives does not work. The files immediately get deleted upon exporting. Local drives or single-user network drives work fine. Two of our users are experiencing this behaviour with different PDF-files, so it's not only one specific file.

Our OS is Win10 1909 (Build 18363.2094)

We verified it is not an issue with their authorization on the network drive and we unsuccessfully tried the "Repair installation"-feature of Acrobat.

The only solution we found is setting the compatibility mode of Acrobat.exe to "Windows XP (Service Pack 2)", but that is not a satisfying permanent solution, since it alters the appearance of the software and it misses certain features.

Any help would be much appreciated!

Pdfs created from Microsoft Word using Acrobat PDFMaker sometimes omit entire paragraphs of text. This has been happening sporadically and unpredictably since the Sept 14 update. Pdf output has become unreliable. In all but one instance among the cases detected, the paragraph that disappears is adjacent to a graphic object--either a line or an image. The missing text is not being covered up by any other object; the text is actually not present in the pdf. A few very inconvenient workarounds are available if the omission is detected: (1) Re-create the affected page by itself instead of outputting the entire document. In this instance, the single page is not missing any text as it was when all pages of the document were output as a single multipage pdf. Then swap the single, intact page in to replace the incomplete page in the original pdf. (2) In MS Word, insert a blank paragraph at the location of the paragraph that is disappearing in the pdf. The empty paragraph is formatted to have a 1 point linespace, so it is not noticeable. Recreate the pdf, and the paragraph omitted is now the newly inserted blank paragraph, so the result represents all the meaningful content in the document. I am working to get approval to submit actual work samples that demonstrate the problem. The problem is difficult to reproduce in a contrived example document. Has anyone else encountered this problem?

• We have password protected PDF file and it is still allowing users to export into word file.
- When we open that file in "Adobe Reader" and try to export the pdf in word, system is showing an error saying that "The file cannot be converted because it is password protected"
- However, the same file when we open it in "Adobe Acrobat Pro DC", it is allowing the same file to exported in word file.
• Our customer wants to prevent their legal pdf documents from being exported in any other file.
• So is there any way by which we can disable the "Export PDF" option?
• We have also noticed the document properties are getting compromised in "Adobe Acrobat Pro DC".

When using the Save As Other> Reduced Size PDF... function available in Acrobat Pro, I have discovered that in the automated optimization process, Acrobat is removing random characters throughout the text. I am only experiencing this issue using that function specifically. I do NOT experience the missing characters when I use the Save As Other> Optimized PDF... function. I am on the most Up-to-Date version of Acrobat Pro (v 22.0). There is no pattern that I can trace to which characters go missing in this process. They are typically different letters that go missing, they are not on any specific lines within the paragraphs, they are assigned the same paragraph styles as the text in the same paragraph, and do not have any special character styles assigned to the words where characters go missing.

When combining multiple pdf documents, it's been found that if those documents were batch-converted from docx to pdf through Windows Explorer right-click 'Convert to PDF' option, combined as sub-sections/parts/chapters, then combined together again to generate a complete document, that the final compiled pdf document will generate numerous font glitches in specific font types.

While the first-stage pdf conversions & combine-as-pdf (step-1&2) appear normal, when the resulting pdfs are combined into a single pdf file (step-3), the font glitches occur. This may manifest of dropped letters, unexplained spacing, odd formatting, or otherwise unintelligible text. We noticed this in our section headers in bold text.

We have not tested this across all documents, fonts, or MS Word styles, but have found it to be true across multiple versions of Acrobat for a recent specification set. Interestingly, it did not happen at all project stages, but was an on-going issue at the deliverables stage for unknown reasons.

Work-around: Print step-2 combined pdfs prior to combining into whole document.

Steps:
1. Batch-Convert (right-click) Style-formatted .docx files into single pdfs;
2. Combine pdfs into sub-sections (right-click or drag-drop)
3. Combine sub-sections into final unified pdf (right-click or drag-drop)

Acrobat DC
Win10-x64 Pro

A team member needed to edit a PDF so he selected the Edit tool and made his edits. While still in "Edit mode" he selected the "Export PDF" tool and exported the file to Word. He then shared his file with others for review & translation. Problem was, the above steps created a Word doc with "locked" text boxes, meaning all the content (headers, body text, bullets, etc.) were in text boxes that could not be resized, ultimately resulting in jumbled content on any given page.

We were able to identify the cause of the problem only after a considerable amount of investigation & additional work. This seems like a bug, why would anyone ever need to export to Word from the Edit tool?

OS is Windows 10 Enterprise

Thank you.

Dear Adobe support,

There've been numerous bug reports on very similar font issues like mine in the past, but this bug here can be reproduced so easily, that I need to get the word out to you.

Bug Description:

I'm running a windows 10 pro x64 machine with InDesign CC (17.0.1 x64) to create pdfs. For viewing I rely on Acrobat Pro DC (2021.011.20039), but I keep getting this bug constantly (even with the standard Reader and on Mac!).

The important point now is the use of the font style called Rubik Light, because every single time I make use of it I get the same error (Did a test series on that). I installed this font style (.ttf) from two different sources (Google Fonts & GitHub), but it didn't make any difference at all.

Displaying such pdfs in browsers like Chrome or Firefox however works just fine. Please help me with this.

Kind regards
Sebastian