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  1. Raise without a handler

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    53 comments  ·  Acrobat for Windows and Mac » Other  ·  Admin →
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    Under review  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hi,
    Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates.

    For more information, please refer Release notes of the latest release.

    Please try it out and let us know your feedback. Thanks for your patience and support!

    Regards,
    Rachit

    An error occurred while saving the comment
    Jas commented  · 

    -> The Acrobat dot version you are using: 2019.021.20049 Acrobat Pro Dc
    -> The OS platform you are on: macOS Catalina Version 10.15 (Acrobat worked fine on the Mojave platform for me)
    -> Happens to me every file I open

    HELP.. Just tried to uninstall and install again on my mac and it shows install failed as below:

    Payload: Adobe Acrobat DC 19.21.20048.0 Acrobat DC/Acrobat DC Installer.pkg_19.021.20048 -----------
    ERROR: DW006: Apple Package failed to install successfully.
    ERROR: DW003: Third party payload installer /tmp/FFFAB0D8-EB46-436F-A5ED-7DCA812EB4D3/Acrobat_DC_Web_WWMUI/Acrobat DC/Acrobat DC Installer.pkg failed with exit code: 1

    what the hack is happening??

    Jas supported this idea  ·