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    Renizzle commented  · 


    Lisa Fra. commented · September 12, 2019 20:01 · Flag as inappropriate
    I found out it was a failure to log out of the OLD version on Acrobat. Then, I used another computer to log in to Creative Cloud and transfer my login. Hope that helps. It had something to do with the Acrobat not being able to connect to CC and register your identity.


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