I have the same issue. The product I have is Acrobat 10, my system was crashed and OS was re-installed, so was Acrobat, But when I start the Acrobat. it soon closes out with no error message.

Would like to try various method provided in this thread, but it didn't. Having question on where do I see c:/Programdata/Adobe, I don't see ProgramData folder under C: drive.

Please help

adding the lines in hosts file fixed my acrobat x pro closing after 15 seconds issue.

Still having this issue with Acrobat DC shutting down a few seconds after starting the app. I am prompted to log in (even though I am logged in CC) and then app starts pulling in my account info, my avatar appears in the upper-right etc. Looks like the app crashes right after it loads up my account.

The process no longer appears in the Task Manger to create a dump file.

I tried all suggested fixes on this thread and (modifying host file, editing permission on SLStore file, etc.) and nothing fixes the crashes...

I am running Windows 10 on Surface Pro X laptop (ARM) and this mess started after trying to update CC from the older 32-bit version 4.9.0.504 to the latest version 5.3.5.518 which supports ARM but had to get back to older version of CC because I needed access to the 32-bit versions of the Adobe apps (since native ARM apps not available for most...)

Apparently, it's a bit more complicated for some. I am unable to edit the hosts file. It appears to be protected.

Thank you so much! The hosts file solution worked perfectly for me! I never thought that the program still contacts those domains.

This worked for me:

As per Bjørn Erik Larsen commented · October 25, 2019 08:17

"We added the following entries in the local hosts file:
127.0.0.1 Acroipm.adobe.com
127.0.0.1 Acroipm.adobe.com.edgesuite.net
127.0.0.1 *.dscd.akamai.net
And then it did not shut down anymore..."

I found the host file by watching this YouTube video here:
https://www.youtube.com/watch?v=DZsGt-9EAeg

Instructions for hosts file:
1. open Notepad as Administrator (by right-clicking)
2. in Notepad click File > Open > C: > Windows > System 32 > drivers > etc
3. In 'File Type' select All Files
4. choose Hosts file and select Open
5. Cut and past the following at the bottom and Save:
127.0.0.1 Acroipm.adobe.com
127.0.0.1 Acroipm.adobe.com.edgesuite.net
127.0.0.1 *.dscd.akamai.net

where do I find the host file?

David Ben's solution worked for me !

Adding the following to the HOSTS FILE :-

1. 127.0.0.1 Acroipm.adobe.com
2. 127.0.0.1 Acroipm.adobe.com.edgesuite.net
3. 127.0.0.1 dscd.akamai.net

Thanks David !

Can confirm that David Ben's fix worked for me as well!

**Adding the following to the Hosts file worked for me:

127.0.0.1 Acroipm.adobe.com
127.0.0.1 Acroipm.adobe.com.edgesuite.net
127.0.0.1 *.dscd.akamai.net

I also followed the instructions posted by TP. Thank you so much. Now it works perfect for me.

I followed the instructions posted by TP and it worked liked a charm!
Simply Delete the "SLStore" folder located at C:\ProgramData\Adobe, reboot, launch Acrobat and login!
Changing the local host file did NOT work for me.

I followed these steps and this resolved my issue:

Will Godwin commented · November 05, 2019 12:36 · Flag as inappropriate
The following steps, in the order listed, fixed the issue for me:
1. Delete "SLStore" folder located at c:\ProgramData\Adobe
2. Reboot
3. Launch Acrobat
4. You should now be prompted to login and the program should function normally

I followed Doreen's comment below re: "check for updates" and it seemed to fix this issue for me!

"Doreen commented · November 06, 2019 16:16
Removing the SLstore file didn't work for me...

I then opened a pdf with Adobe, before it closed, went to the Help menu, went to the bottom of the list and clicked "Check for Updates". It did a several minute update and after a few more prompts to get the system reorganized, my PDF has stayed open for over 10 minutes now. Hope it works tomorrow."

This fixed my issue with XI perpetual install. Note that I could keep it open if I ran as administrator but that was a pain so this fixed it for me:
Remove the 'Read Only' attribute from C:\ProgramData\Adobe\SlStore (This is a hidden folder) and give Full Control to Everyone.

Adding the following to the Hosts file worked for me.
127.0.0.1 Acroipm.adobe.com
127.0.0.1 Acroipm.adobe.com.edgesuite.net
127.0.0.1 *.dscd.akamai.net

THIS WORKED!!

Lisa Fra. commented · September 12, 2019 20:01 · Flag as inappropriate
I found out it was a failure to log out of the OLD version on Acrobat. Then, I used another computer to log in to Creative Cloud and transfer my login. Hope that helps. It had something to do with the Acrobat not being able to connect to CC and register your identity.

__ THIS WORKED!

Hello,

When Acrobat Crashes (If you get this error message "Adobe Acrobat DC has stopped working") , Can you please share with us the Crash Logs .
For Getting the Crash Logs:
a. When Adobe Acrobat Crashes , Open Windows Task Manager
b. -> Got To Processes, There you can see a process "Adobe Acrobat DC" / Acrobat.exe
c. Right Click on this process and click "Create Dump File"
d. Dump file will be created in the Temp folder of user (as specified on the dialog you get after creating dump files).
e. Save this DMP file on any Cloud Storage and Share the link for that with us.

We will try to analyze your issue on priority once you share this information with us.

Thanks,
Ayush Jain

Removing the SLstore file didn't work for me.

I'm not an IT person. So I uninstalled Adobe Acrobate XI, turned off the computer, turned it back on, reinstalled the program, and... it still had the same issue.

I then opened a pdf with Adobe, before it closed, went to the Help menu, went to the bottom of the list and clicked "Check for Updates". It did a several minute update and after a few more prompts to get the system reorganized, my PDF has stayed open for over 10 minutes now. Hope it works tomorrow.

Will Godwin instruction worked for me. After deleting the SLstore (I move the folder to desktop), restart the computer, log-in to Adobe Pro again to activate, and it worked!

The following steps, in the order listed, fixed the issue for me:
1. Delete "SLStore" folder located at c:\ProgramData\Adobe
2. Reboot
3. Launch Acrobat
4. You should now be prompted to login and the program should function normally