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1. [Bug report] Unable to locate the Paper Capture recognition service under Acrobat DC Pro

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   6 comments  ·  Acrobat for Windows and Mac » Scanning and OCR  ·  Delete…  ·  Admin →
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   Under review  ·  Lovekesh garg responded

   Please run Acrobat Cleaner, reinstall Acrobat and then copy the files from the Paper Capture folder to the plug_ins folder.

   You can found Acrobat cleaner at http://labs.adobe.com/downloads/acrobatcleaner.html

   You can also go to the link for more details
   https://forums.adobe.com/message/7620746#7620746

   Thanks.

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   Anonymous commented  ·  Jan 29, 2020  ·  Edit…  ·  Delete…

   This fixed is for me

   https://helpx.adobe.com/acrobat/kb/acrobat-could-access-recognition-service.html

   To resolve the problem, follow the steps below.

   Go to the location:

   C:\Program Files (x86)\Adobe\<Acrobat Version>\Acrobat\plug_ins\PaperCapture\iDRS15

   For example, for Acrobat DC, go to:

   C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\plug_ins\PaperCapture\iDRS15

   Copy all the files in the folder.

   Go to the following location and paste the copied files:

   C:\Program Files (x86)\Adobe\<Acrobat Version>\Acrobat\plug_ins\PaperCapture

   Go to the location mentioned in Step 1, and copy all the files again.

   Go to the following location and paste the copied files:

   C:\Program Files (x86)\Adobe\<Acrobat Version>\Acrobat\plug_ins

   You can also try running OCR using the Enhanced Scans tool and then from the Edit PDF tool. (You can select the tools from the right panel in Acrobat.)

   Save Submitting...