TP

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    TP commented  · 

    I followed these steps and this resolved my issue:

    Will Godwin commented · November 05, 2019 12:36 · Flag as inappropriate
    The following steps, in the order listed, fixed the issue for me:
    1. Delete "SLStore" folder located at c:\ProgramData\Adobe
    2. Reboot
    3. Launch Acrobat
    4. You should now be prompted to login and the program should function normally

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