Skip to content

Settings and activity

1 result found

  1. 22 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Sorry for the inconvenience caused to you.
    Kindly share with us your machine details and Acrobat version.
    Also please provide us some sample files on which you are facing this issue

    An error occurred while saving the comment
    Simon commented  · 

    We are experiencing the same issue. The PDF is open and readable, but once the user disconnects from the dock and goes into a meeting, the same PDF is blank.

    For testing purposes I have added a registry entry HKCU\Software\Adobe\Acrobat Reader\DC\Originals - bUsePageCache (1) to enable Page Cache. I just want to see if this is workaround until adobe have come up with a fix.

    Simon supported this idea  ·