Simon

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    11 comments  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Sorry for the inconvenience caused to you.
    Kindly share with us your machine details and Acrobat version.
    Also please provide us some sample files on which you are facing this issue

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    Simon commented  · 

    We are experiencing the same issue. The PDF is open and readable, but once the user disconnects from the dock and goes into a meeting, the same PDF is blank.

    For testing purposes I have added a registry entry HKCU\Software\Adobe\Acrobat Reader\DC\Originals - bUsePageCache (1) to enable Page Cache. I just want to see if this is workaround until adobe have come up with a fix.

    Simon supported this idea  · 

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