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    Sorry for the inconvenience caused to you.
    Kindly share with us your machine details(mac version)
    Also please provide us some sample files on which you are facing this issue

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    Clare McAlaney commented  · 

    I have been facing this issue for over a week. I have uninstalled and reinstalled the app but after opening it, when I try to open ANY PDF, it just starts spinning, so there is little point in sending a sample file. It is happening on ALL files.

    Who do I contact to get this resolved, as PDF is a basic function and I can pretty much not use any design apps as I am unable to export them to PDF.