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  1. Invalid JSON

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    11 comments  ·  Acrobat for Windows and Mac » Fill & Sign  ·  Admin →
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    Need Info  ·  Adminsagrover (Admin, Adobe) responded

    Hi Eric,

    Thanks for reporting the issue and we are sorry for the inconvenience caused to you. I tired locally and was successfully able to send the file for Signature. Could you please confirm the following :

    1. Do you see the same error with every PDF file or with this file only?
    2. Do you observe the error with this file when you do not change the subject/body with your own language?
    3. Also are you using English or some other language for Subject/Body? Did you use any special characters?

    Regards,
    Sandeep Grover

    An error occurred while saving the comment
    OJ commented  · 

    Hello,

    I am having the same issue, I've tried to uninstall and install Acrobat Pro and the same message keeps appearing. Our IT support has tested it with the same email address and was able to send to document.

    Can you recommend how to fix this?