Acrobat for Windows and Mac

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  5. Observed result

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Feature request / Bug report

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  1. Arabic script with Fill & Sign

    This topic has been discussed before, but I want to share one thing the team might find useful.

    Now we tell all Acrobat users that Adobe Fill and Sign doesn't support Arabic. But when you look at it, we are able to type Arabic very well on Desktop machines and mobile devices.

    On a Mac for instance, as an Adobe CC subscriber, I have to choose English in Preferences for my Acrobat language in order to show [ Fill & Sign, Send and Track, and Send for Signature ] features in Tools workspace. If I go and change Acrobat language…

    68 votes
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      Under review  ·  27 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
    • Font Color should be available for change in the FIll and Sign

      In our Industry all fill and sign portions of a form are required to be completed in Blue, therefore, the fill and sign portion should have the availability to change font colors.

      58 votes
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        Under review  ·  17 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
      • more than 2 signature / initial options for fill & sign tool

        Only 2 signature / initial images can be stored currently. Every time I want another signature I have to swap out an existing image for one from my files. It would be hugely beneficial to be able to maintain a much larger selection of stored signatures / initials for completing documents for multiple members of the household.

        49 votes
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          Under review  ·  15 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
        • Fill & Sign Crashing since update

          Fill and Sign Feature keeps causing the program to crash and lose all changes I've made - this only started happening after the update. Please fix!

          23 votes
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            Planned  ·  20 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
          • 20 votes
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              Under review  ·  21 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
            • Allow for multiple signatures

              I work with contracts that require at least 2 signatures. The current version of Acrobat does not allow a second person to sign after the first one does, no matter how much I verify the signature. I can't even add a digital signature when the other person has digitally signed the document. This worked fine in previous versions of Acrobat- why was this changed?

              20 votes
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                Under review  ·  7 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
              • Please add functionality of changing checkmark color in Fill & Sign.

                Fill & Sign checkmark colour. Please add functionality to change checkmark color. I review documents for compliance and like the checkmark feature, but it would be more useful if I could change the colour. I tried changing it through properties like I do for the highlight function, but it doesn't work.

                13 votes
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                  7 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

                  Thanks for providing your feedback. We have shared your feedback to our engineering team and will let you know in case of any updates.

                  Regards,
                  Sandeep Grover

                • Preparing a document for Send & Sign

                  I had a 42 page document that I needed to send out for initials & signatures. I carefully [for 30 minutes] prepared the document for sender + 2 signers, sent to be "prepared" and then clicked sign. It came back with me being the only signer in every place I had prepared. This despite checking and double checking the emails addresses were correct for signers 1 & 2. So I tried going in and editing the fields, which still did not resolve the problem. So I deleted the document and redid it...with the same result. I called support and spoke…

                  5 votes
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                    Under review  ·  2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
                  • Edit Font Size in Form Fill & Sign Function

                    It would be great if we were able to edit the font sizes in the fields for Form Fill & Sign. They seem to go wonky and get too large, and there is no way to edit them back down(or up) to read the same size as the rest of the document.

                    4 votes
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                      Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
                    • My signature has disappeared - I can no longer attach my handwritten signature

                      How can I reload my scanned signature - I do not want a digital signature

                      4 votes
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                        2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

                        Hi,

                        Thanks for reaching out to us. In order to reproduce the issue, can you please share the following details :

                        1. Version of your Acrobat.
                        2. OS version.
                        3. Are you able to create other signature types like text and draw?
                        4. Is the issue occurring with all scanned images? If possible can you share a sample image with us.
                        5. It will be great if you can share a video reproducing the problem.

                        Regards,
                        Sandeep Grover

                      • Cannot send file for signature. Error message : Forbidden - Operation could not be completed. Please try later

                        Cannot send file for signature. Error message : Forbidden - Operation could not be completed. Please try later

                        4 votes
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                          Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
                        • changes are not saved

                          after al long work with the fill&sign tool, didn't succeed to save the changes. I've received the message: "the operation failed because Adobe Acrobat encountered an unknown error"
                          can't save any changes

                          4 votes
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                            Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
                          • Provide date with 'signature block' when recipient chooses image.

                            Using 'Send for Signature' with added signature block. Date does not appear when uploading an image. Unlike type and draw which has the date automatically added under the signature. See tickets #0188780191 and #0188780008 on 3/21/17.

                            3 votes
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                              1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
                            • Fill and sign bug

                              Fill and Sign Bug: Cannot add a signature image or initials to my document. Clicking the Sign button in Fill & Sign ribbon displays the current saved signature and the option to add new initials, but clicking these options does nothing. I scanned the document myself, it is not locked. Acrobat Pro for OS X

                              3 votes
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                                1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
                                Need Info  ·  sanchi jain responded

                                Hi Jason,

                                Could you please tell:
                                1) Is it happening with one scanned document or evry document?
                                2) Have you tried after re-installing application?

                                Thanks
                                Sanchi

                              • Signature Function Timing Out

                                After the update to the latest version, the Fill & Sign function keeps timing out. Please help.

                                3 votes
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                                  0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

                                  Hi,

                                  Thanks for providing you feedback and we are sorry for the inconvenience caused to you.

                                  We are unable to reproduce the issue in-house. Can you please provide some detailed steps of the issue. It will be great if you could share a video/snapshot of the issue.

                                  Regards,
                                  Sandeep Grover

                                • 3 votes
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                                    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hi,
                                    We use the following end points in Fill & Sign –
                                    • cloud.acrobat.com
                                    • fillsign.acrobat.com
                                    • files.acrobat.com
                                    • createpdf.acrobat.com

                                    Please make sure that you have white listed them and then retry again.

                                    Let me know how it goes !!

                                    Regards,
                                    Sandeep Grover

                                  • Adobe pro DC /Windows/fill&sign only shows blank screen/unable to sign in

                                    1.I use Adobe pro DC in windows10,there is a blank screen when I use fill&sign.
                                    2.I can't sigh in .

                                    2 votes
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                                      1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hi,

                                      Thanks for reporting the issue to us. Can you please perform the following steps :

                                      1. Make sure you are on the latest version of Acrobat DC. Go to Help > Check for updates.
                                      2. Does the blank Fill and Sign issue occur with all PDF files or specific PDF files? If possible can you please share a sample file with us.
                                      3. Do you receive any error message while signing in?

                                      You can write to me directly at sagrover@adobe.com.

                                      Regards,
                                      Sandeep Grover

                                    • Issues with FIll in and Sign Feature in Acrobat Pro

                                      I am having an issue with the "Fill in and Sign" feature. When I open up a PDF that doesn't have fillable fields but I'm just trying to add text to the page, as soon as I hit the letter "A" key, I get an error message that says, "Currently there are no form fields in this PDF. DO you want Adobe Acrobat to detect form fields for you?" This only happens when I have the Single Key Shortcut Accelerators enabled in preferences. When I don't, I can type the text without an issue but when they're enabled it triggers…

                                      2 votes
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                                        0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

                                        Thanks for providing your feedback. We will let our engineering team know about this issue and will inform you in case of any updates.

                                        Regards,
                                        Sandeep

                                      • Apply font outline in forms

                                        It would be nice if you could apply an outline to a font when fill a form (as known from Illustrator or InDesign).

                                        1 vote
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                                          0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Fill and Sign Cant remove/Crashes

                                          Hello,

                                          I use fill and sign normally during my job, and this started to happen where it would infinitely go to the edge, not allowing to X out a choice.

                                          If I let it stay for more then a few seconds, Acrobat crashes and loses all unsaved work.

                                          I have uninstalled it, deleted as many left behind files as I could find, reinstalled it (several times), turned off a lot of prefrences, but none of that helps.

                                          1 vote
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                                            0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hi,

                                            Thanks for writing to us. In order to ascertain the root cause of the issue, I would want some more information :

                                            1. Please provide Fiddler Logs. Below are the steps :

                                            • Download fiddler from: https://www.telerik.com/download/fiddler
                                            • Run fiddler and go to ‘Tools→Options’
                                            • In HTTPS tab, ensure the checkboxes are checked: ‘Capture HTTPs connects’ and ‘Decrypt HTTPs traffic’.
                                            • Now let fiddler run and launch Acrobat and perform the same operation which causes Acrobat to crash.
                                            • Once complete do a save of data by ‘File→Save→All sessions’.
                                            • Please share this data.

                                            2. Kindly enable automatic crash dump generation on your machine by following the below steps :
                                            • Download the dump generation reg file from https://files.acrobat.com/a/preview/0ce1df07-ddd3-4b8f-9bda-13ce2260a198.
                                            • Double click and run the dump.reg file.
                                            • Once the registry is successfully applied, the crash dumps will get generated in “C:\dumps” folder.
                                            • Try to reproduce the…

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