Acrobat for Windows and Mac

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Feature request / Bug report

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  1. Arabic script with Fill & Sign

    This topic has been discussed before, but I want to share one thing the team might find useful.

    Now we tell all Acrobat users that Adobe Fill and Sign doesn't support Arabic. But when you look at it, we are able to type Arabic very well on Desktop machines and mobile devices.

    On a Mac for instance, as an Adobe CC subscriber, I have to choose English in Preferences for my Acrobat language in order to show [ Fill & Sign, Send and Track, and Send for Signature ] features in Tools workspace. If I go and change Acrobat language…

    43 votes
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      Under review  ·  17 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
    • more than 2 signature / initial options for fill & sign tool

      Only 2 signature / initial images can be stored currently. Every time I want another signature I have to swap out an existing image for one from my files. It would be hugely beneficial to be able to maintain a much larger selection of stored signatures / initials for completing documents for multiple members of the household.

      38 votes
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        Under review  ·  12 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
      • Font Color should be available for change in the FIll and Sign

        In our Industry all fill and sign portions of a form are required to be completed in Blue, therefore, the fill and sign portion should have the availability to change font colors.

        28 votes
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          Under review  ·  10 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
        • 19 votes
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            Under review  ·  19 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
          • Allow for multiple signatures

            I work with contracts that require at least 2 signatures. The current version of Acrobat does not allow a second person to sign after the first one does, no matter how much I verify the signature. I can't even add a digital signature when the other person has digitally signed the document. This worked fine in previous versions of Acrobat- why was this changed?

            19 votes
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              Under review  ·  7 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
            • Please add functionality of changing checkmark color in Fill & Sign.

              Fill & Sign checkmark colour. Please add functionality to change checkmark color. I review documents for compliance and like the checkmark feature, but it would be more useful if I could change the colour. I tried changing it through properties like I do for the highlight function, but it doesn't work.

              13 votes
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                7 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

                Thanks for providing your feedback. We have shared your feedback to our engineering team and will let you know in case of any updates.

                Regards,
                Sandeep Grover

              • BUG: acrobat DC: Prodram crashing (no reasons/reports provided)

                Steps to reproduce the issue: start DC, create new file, blank page, activate fill&sign, make 1st add-box. write 2 letters (any letter) > program disappears (crach)... reopening and same steps, same result etc.
                Environment (OS, other related application versions, etc.): MS Surface Pro 4, WIN 10 pro version 1803 / 17134.345 (updated) , acrobat DC version 19.008.200080 (latest)
                Expected result: next letter possible :-)
                Observed result: Crashing program (repeatable). started only today(2018-10-24). no crash report generated nor any other info.

                3 votes
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                  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

                  Hi,

                  Thanks for reporting the issue to us. We tried the steps but were unable to reproduce the issue in-house. Can you please provide us the following details :

                  1. Since you mentioned that the application crashes, can you please share the crash logs with us? Once you see the crash dialog, go to Task Manager, right click on Acrobat process and click on create dump file.

                  2. It will be great if you can share a video of the issue.

                  Regards,
                  Sandeep Grover

                • My signature has disappeared - I can no longer attach my handwritten signature

                  How can I reload my scanned signature - I do not want a digital signature

                  3 votes
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                    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
                  • Signature Function Timing Out

                    After the update to the latest version, the Fill & Sign function keeps timing out. Please help.

                    3 votes
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                      Need Info  ·  0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
                    • 3 votes
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                        Need Info  ·  0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
                      • changes are not saved

                        after al long work with the fill&sign tool, didn't succeed to save the changes. I've received the message: "the operation failed because Adobe Acrobat encountered an unknown error"
                        can't save any changes

                        3 votes
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                          Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
                        • Fill & Sign Crashing since update

                          Fill and Sign Feature keeps causing the program to crash and lose all changes I've made - this only started happening after the update. Please fix!

                          2 votes
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                            2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

                            Hi,

                            Thanks for reporting the issue to us. Can you please provide us the following details :

                            1. Version of your Acrobat.
                            2. Version of your OS.
                            3. Does this happen with all PDF files? If possible can you please share a sample file with which the crash can be reproduced.
                            4. Kindly share the crash dump.

                            Regards,
                            Sandeep Grover

                          • Unable to sign documents

                            Until recently, I was able to click "fill & sign" and the document would immediately adjust to the proper screen. I was able to apply my saved signature, fill in appropriate forms and send with ease. Now, when I click "fill and sign" it takes me immediately to the attached screen. There is no (obvious) way to sign my document. I have had to open up my docs in "fill and sign" on my phone and send that way (which still works but is very inconvenient).

                            Help!

                            2 votes
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                              0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

                              Hi,

                              Thanks for reporting the issue. Can you please provide the following details :

                              1. Version of your Acrobat.
                              2. You can also try latest to the updating to the latest version. Go to Help > Check for updates.
                              3. Does this happens with every PDF file? If possible can you please share a sample file.

                              Regards,
                              Sandeep Grover

                            • Updates of Acrobat Pro DC make me slower on documents

                              Too many steps to complete a form, whereas before it was quicker

                              2 votes
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                                0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
                              • Updated a few weeks ago, now fill & sign crashes randomly and loses all changes

                                We updated a few weeks ago, all was fine until now - I am trying to apply e-signatures or type, a white box randomly appears and then the app crashes completely and loses all my work. Please help. It happens on most documents but not all

                                1 vote
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                                  0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
                                • When I use the fill & sign feature with latest version

                                  The older version seemed faster when I used fill & sign. Also, when I place the cursor in the field you want to fill, I used to be able to use my up and down arrows to adjust it to the field better. It seems slow and sluggish now.

                                  1 vote
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                                    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Fill & Sign Missing Fill

                                    The ability to add a date to my signature with Fill & Sign is a serious limitation (the document has active fields.) Blocking the "fill" may be "as designed", but the design is flawed because it prevents important functionality.

                                    1 vote
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                                      0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hi,

                                      Thanks for providing your feedback. We are looking into the issue and will keep you posted in case of any updates.

                                      Regards,
                                      Sandeep Grover

                                    • app closes when trying to add text.

                                      When using the fill & sign option the app freezes then closes. I use Windows 10 and the latest Acrobat DC update.
                                      It's been doing this since yesterday.

                                      1 vote
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                                        0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hi,

                                        Thanks for writing to us. In order to reproduce the issue in-house could you please provide the following details :

                                        1. Version of your Acrobat DC.
                                        2. Does the crash happen on all PDF files or with specific PDF files. If possible can you please share a sample file with us.
                                        3. Can you share the crash dump with us. When the application freezes, go to to Task Manager, right click on Acrobat.exe and select “Create dump”.

                                        Regards,
                                        Sandeep Grover

                                      • 1 vote
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                                          Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
                                        • OMG, what a nightmare.

                                          I have been working with Acrobat for as long as it has existed, and this version is a nightmare. I have spent hours trying to sign a contract while my customer waits for a response. The sign icon at the top is greyed out. I am unable to edit, add text fields, add signature image. I may have to resort to printing the entire contract and rescanning it as I also cannot insert a page into this locked document. We do not need more features, we just need the ones we have to work.

                                          1 vote
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                                            1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hi,

                                            Can you please check if the form you are trying to fill has already been digitally signed? You won;t be able to add signatures from the Fill and Sign application to a digitally signed form.

                                            Regards,
                                            Sandeep

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