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  1. BUG Drag and Drop Not Working in PAGE THUMBNAILS

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    32 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Thanks for reaching out to us for your concerns.

    Can you please let me know the exact version number of Adobe Acrobat DC that your are working on ?

    I Tried this at my end and Drag drop in Page Thumbnails panel in a pdf / across pdfs is working fine for me.

    Also i would request you to kindly share with me a screen recording video of the steps that you are trying to do here ?

    You can send me that at ajain@adobe.com

    Thanks
    Ayush Jain

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    Anonymous commented  · 

    this problem has annoyed me for a few weeks, thank you for all the below suggestion. I've tried one of the below solution and it works for me and got it fixed:

    Run DISM Tool in Command Prompt and restart.

    Dism /Online /Cleanup-Image /ScanHealth

    this will take a min; note the spaces as well in command prompt

    then do this one.

    Dism /Online /Cleanup-Image /RestoreHealth

    Once finished, I restarted PC. Test again if still not working (which is in my case) then do one last step:

    Uninstall and install Adobe Pro DC. Restart PC.

    After I did all that, it fixed this problem. (Although you have to reset all your customise adobe setting)

    Good Luck all ~