Skip to content
← Share your feedback on Acrobat DC

Settings and activity

3 results found

  1. Newly Installed Acrobat Pro DC Keeps Closing After 10-20 Sec Without Error Message

    27 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Need Info  ·  49 comments  ·  Acrobat for Windows and Mac » Installation and Licensing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Strategerizer commented  · 

    Still having this issue with Acrobat DC shutting down a few seconds after starting the app. I am prompted to log in (even though I am logged in CC) and then app starts pulling in my account info, my avatar appears in the upper-right etc. Looks like the app crashes right after it loads up my account.

    The process no longer appears in the Task Manger to create a dump file.

    I tried all suggested fixes on this thread and (modifying host file, editing permission on SLStore file, etc.) and nothing fixes the crashes...

    I am running Windows 10 on Surface Pro X laptop (ARM) and this mess started after trying to update CC from the older 32-bit version 4.9.0.504 to the latest version 5.3.5.518 which supports ARM but had to get back to older version of CC because I needed access to the 32-bit versions of the Adobe apps (since native ARM apps not available for most...)

    Strategerizer supported this idea  · 

  2. signing in

    14 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    11 comments  ·  Acrobat for Windows and Mac » Installation and Licensing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Strategerizer supported this idea  · 

  3. Acrobat DC licensing fails on Windows 10 ARM computer with CC 4.9.0.504

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Acrobat for Windows and Mac » Installation and Licensing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Strategerizer shared this idea  ·