Silly me, I was similarly locked out of a pdf document recently, but after scratching my head for a few hours - something told me to try the password again -- but with Caps Lock on. Sure enough, i had Caps Lock on when i created original password.
Hey Adobe - how about adding a quick & simple pop-up box for all password box 'events' (focus, change, enter, onclick, etc.) so the user is aware the Caps Lock is on.
Silly me, I was similarly locked out of a pdf document recently, but after scratching my head for a few hours - something told me to try the password again -- but with Caps Lock on. Sure enough, i had Caps Lock on when i created original password.
Hey Adobe - how about adding a quick & simple pop-up box for all password box 'events' (focus, change, enter, onclick, etc.) so the user is aware the Caps Lock is on.