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1. Please fix linkCreation.dotm

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   18 comments  ·  Acrobat for Windows and Mac » Creating PDFs  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   Hi

   Can you try updating your Office and Acrobat?
   Let us know if that fixes the issue else, please share the screenshot of the errors or crash dump.

   Thanks
   Tanvi

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   Anonymous commented  ·  Apr 5, 2021  ·  Edit…  ·  Delete…

   This is happening to several clients for us. What is the solution? I have uninstalled Office and all Adobe, removed Adobe files and reinstalled. The problem goes aways for a little while then comes back. If you disable the plugin, I can open the file. If the plugin is active it crashes. This is definitely an Adobe problem. When I install Office with out Acrobat, no Office apps crash. As soon as I install Acrobat, the problem comes back. We have clients that need both Office and Acrobat. Please fix this!

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   Anonymous supported this idea  ·  Apr 5, 2021