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    Hi,

    Thanks for reaching out to us for your concerns.

    Can you please let me know the exact version number of Adobe Acrobat DC that your are working on ?

    I Tried this at my end and Drag drop in Page Thumbnails panel in a pdf / across pdfs is working fine for me.

    Also i would request you to kindly share with me a screen recording video of the steps that you are trying to do here ?

    You can send me that at ajain@adobe.com

    Thanks
    Ayush Jain

    An error occurred while saving the comment
    Allan Trowsdale -IT commented  · 

    Thanks to the suggestion from Hong this issue was resolved for one of my users this morning. Thanks!

    Dolese IT