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  1. FILL AND SIGN FREEZING

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    1 comment  ·  Acrobat for Windows and Mac » Fill & Sign  ·  Admin →
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    Need Info  ·  Adminsagrover (Admin, Adobe) responded

    Hi,

    Can you please provide the following details :

    1. Does the app freezes when you try Fill and Sign with all PDF files or specific PDF files. If possible can you please share a sample PDF.
    2. Did you try using Comments/Edit after opening the PDF?
    3. Once the application freezes, open task manager and go to Acrobat.exe process, right click and create a process dump. Kindly share that with us.

    Regards,
    Sandeep

    An error occurred while saving the comment
    Matthew Weeks commented  · 

    I had a similar thing happen; the fill and sign would freeze when I tried to add initials (it already had my signature saved). I was able to fix by killing the process, deleting all appdata Adobe folders and HKCU\software\adobe and restarting.