Skip to content

Settings and activity

1 result found

  1. 4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi,

    Can you please provide the following details :

    1. Does the app freezes when you try Fill and Sign with all PDF files or specific PDF files. If possible can you please share a sample PDF.
    2. Did you try using Comments/Edit after opening the PDF?
    3. Once the application freezes, open task manager and go to Acrobat.exe process, right click and create a process dump. Kindly share that with us.

    Regards,
    Sandeep

    An error occurred while saving the comment
    Matthew Weeks commented  · 

    I had a similar thing happen; the fill and sign would freeze when I tried to add initials (it already had my signature saved). I was able to fix by killing the process, deleting all appdata Adobe folders and HKCU\software\adobe and restarting.