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  1. 1 vote

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    Abdul Samad commented  · 

    Hi Katherine,

    Thanks for sharing your feedback. I'm sorry for the inconvenience. Printing a file does not require to purchase the subscription. Could you please provide more details about the issue you're experiencing? It would help if you could share such a document with us.
    Looking forward to hearing from you, so that we can make your experience with the Acrobat extension seamless.

    Thanks,
    Abdul Samad
    QE, Adobe

  2. 1 vote

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    Abdul Samad commented  · 

    Hi Markus,

    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. Thanks for highlighting this issue to us. We will try to fix it and will get back to you once fixed. We always try to make your experience with the Acrobat extension seamless.

    Thanks & Regards,
    Abdul Samad
    QE, Adobe

  3. 1 vote

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    Abdul Samad commented  · 

    こんにちは、大幹 栗田

    フィードバックをお寄せいただきありがとうございます。ご不便をおかけして申し訳ございません。発生している問題と実行している手順について、さらに詳しく教えていただけますか?
    Acrobat 拡張機能をスムーズにご利用いただけるよう、ご連絡をお待ちしております。

    ありがとうございます、
    Abdul Samad
    QE、Adobe

  4. 1 vote

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    Abdul Samad commented  · 

    Hi Neil,

    Thanks for sharing your feedback. I'm sorry for the inconvenience. Could you please provide more details about the issue you're experiencing? It would help if you could share such a document with us.
    Looking forward to hearing from you, so that we can make your experience with the Acrobat extension seamless.

    Thanks,
    Abdul Samad
    QE, Adobe

  5. 1 vote

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    Abdul Samad commented  · 

    Hi Laurent,

    Thanks for sharing your feedback. I'm sorry for the inconvenience you faced. We're actively working to improve the performance of our products, and your input is valuable in that process.

    Regarding the frequent sign-in issue, could you provide more details about when it happens? Understanding your experience will help us address it more effectively. We appreciate your patience.

    Thanks,
    Abdul Samad
    QE, Adobe

  6. 1 vote

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    Abdul Samad commented  · 

    Hi Tara,

    Thanks for sharing your feedback. I'm sorry for the inconvenience. Can you please tell us if you are still facing issues? If yes, is there any specific file or step where it is happening?

    Thanks & Regards,
    Abdul Samad
    QE, Adobe

  7. 2 votes

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    Abdul Samad commented  · 

    Hi Nadav,

    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. Thanks for highlighting this issue to us. We will try to fix it and will get back to you once fixed. We always try to make your experience with the Acrobat extension seamless.

    Thanks & Regards,
    Abdul Samad
    QE, Adobe

  8. 1 vote

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    Abdul Samad commented  · 

    Hi Ben,

    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. Thanks for highlighting this issue to us. We will try to fix it and will get back to you once fixed. We always try to make your experience with the Acrobat extension seamless.

    Thanks & Regards,
    Abdul Samad
    QE, Adobe

  9. 1 vote

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    Abdul Samad commented  · 

    Hi Jessica,

    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. Could you please provide more details about the issue you're experiencing?
    Looking forward to hearing from you, so that we can make your experience with the Acrobat extension seamless.

    Thanks,
    Abdul Samad
    QE, Adobe

  10. 1 vote

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    Abdul Samad commented  · 

    Hi Eric,

    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. Thanks for highlighting this issue to us. We will try to fix it and will get back to you once fixed. We always try to make your experience with the Acrobat extension seamless.

    Thanks & Regards,
    Abdul Samad
    QE, Adobe

  11. 1 vote

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    Abdul Samad commented  · 

    Hi Marissa,

    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. I opened the PDF and I can see the Bookmarks into the right strip. Attaching the snapshot for your reference.

    If you are still facing the issue or if you feel like we are not getting your concern properly, please right us back into the reply. We are committed to make your experience with the Acrobat extension seamless.

    Thanks,
    Abdul Samad
    QE, Adobe

  12. 2 votes

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    Abdul Samad commented  · 

    Hi Kjell,

    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. It will be more helpful if you can share the PDF with us on which you are facing the issue. Looking forward to hearing from you, so that we can make your experience with the Acrobat extension seamless.

    Thanks,
    Abdul Samad
    QE, Adobe

  13. 3 votes

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    Abdul Samad commented  · 

    Hi Colette,

    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. Could you please provide more details about the issue you're experiencing? Your insights will help us better understand the problem and assist you more effectively. Looking forward to hearing from you, so that we can make your experience with the Acrobat extension seamless.

    Thanks,
    Abdul Samad
    QE, Adobe

  14. 4 votes

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    Abdul Samad commented  · 

    Hi Rosanna,

    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. Could you please provide more details about the issue you're experiencing?
    I tried the zoom in/out option on the same PDF link and it is working for me.

    Your insights will help us better understand the problem and assist you more effectively. Looking forward to hearing from you, so that we can make your experience with the Acrobat extension seamless.

    Thanks,
    Abdul Samad
    QE, Adobe

  15. 2 votes

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    Abdul Samad commented  · 

    Hi Christine,

    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. Could you please provide more details about the issue you're experiencing? Your insights will help us better understand the problem and assist you more effectively.

    If the user doesn't have permission to save the file in a particular folder then the "Unable to save" message is displayed. The same message is displayed if you are trying to save a file with a name that is already present in the folder and cannot be deleted. Requesting you to try to save in a different folder and let us know if the problem persists.

    Looking forward to hearing from you, so that we can make your experience with the Acrobat extension seamless.

    Thanks,
    Abdul Samad
    QE, Adobe

  16. 4 votes

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    Abdul Samad commented  · 

    Hi Glacier,

    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. Could you please provide more details about the issue you're experiencing? Usually, this message is displayed when the PDF is corrupted. Your insights will help us better understand the problem and assist you more effectively.

    Looking forward to hearing from you, so that we can make your experience with the Acrobat extension seamless.

    Thanks,
    Abdul Samad
    QE, Adobe

  17. 3 votes

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    Abdul Samad commented  · 

    Hi Patrick,

    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. Could you please tell us whether you are talking about clicking on the link or the bookmark? It will be more helpful if you can share the PDF with us on which you are facing the issue. Looking forward to hearing from you, so that we can make your experience with the Acrobat extension seamless.

    Thanks,
    Abdul Samad
    QE, Adobe

  18. 5 votes

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    Abdul Samad commented  · 

    Hi Donny,

    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. We'll try to replicate this issue to fix it. Can you please provide us some more information like the OS and browser version? It will also be helpful to us if you tell us the steps you are following to disable it.
    Looking forward to hearing from you, so that we can make your experience with the Acrobat extension seamless.

    Thanks,
    Abdul Samad
    QE, Adobe

  19. 2 votes

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    Abdul Samad commented  · 

    Hi Ruth,

    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. Could you please provide more details about the issue you're experiencing? Is there any specific PDF on which you are not able to copy?
    Looking forward to hearing from you, so that we can make your experience with the Acrobat extension seamless.

    Thanks,
    Abdul Samad
    QE, Adobe

  20. 2 votes

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    Abdul Samad commented  · 

    Hi,

    Thanks for sharing your feedback. Apologies for the inconvenience faced by you. Could you please provide more details about the issue you're experiencing? Your insights will help us better understand the problem and assist you more effectively. Looking forward to hearing from you, so that we can make your experience with the Acrobat extension seamless.

    Thanks,
    Abdul Samad
    QE, Adobe

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