Skip to content
← Share your feedback on Acrobat DC

Settings and activity

2 results found

  1. No se puede descargar documento para firma electronica. Document not supported

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Acrobat Web » Fill & Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Need Info  ·  AdminAnonymous (Admin, Adobe) responded

    Hello Gonzalo,

    We are sorry you are experiencing trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better.

    In the meantime, could you please provide us with more information regarding this issue? Like, which tool are you using to send documents? And what are the steps that been causing you the issue?

    Thanks,

    Sign in Acrobat Web Team

    GONZALO BACHELET shared this idea  · 

  2. Actualización de versión dificulta el envio a firma

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Acrobat Web » Fill & Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Under review  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hola,

    Lamentamos que este teniendo problemas con esta actualización y agradecemos sus comentarios. Los tomaremos en cuenta para futuras actualizaciones. 

    Puede regresar a la versión anterior si sigue los siguientes pasos:

    1. De click en la foto de su perfil
    2. Seleccione configuración
    3. En la sección "Configuración de firma electrónica" desmarque la palomita de la casilla
    4. De click en Guardar y espere la confirmación

    Ahora todos los nuevos borradores de acuerdo que cree a partir de este cambio se crearan usando la versión anterior. Esperamos seguir recibiendo sus comentarios sobre las futuras actualizaciones!

    Gracias,

    Sign in Acrobat Web Team

    GONZALO BACHELET supported this idea  ·