Teresa Laurance

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  1. 4 votes
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    Under review  ·  3 comments  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
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    Teresa Laurance commented  · 

    I see this is still under review, however unfortunately, Send & Track is now gone. Is there any chance this feature will be added back? The revised 'Share' feature does not meet our needs. If you are interested in understanding where the 'Share' feature falls short, I have submitted this information in another thread. https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/35754631-please-add-send-and-track-tool-back-to-the-adobe?tracking_code=42666a1a2f58027d016f2fbb50b427ca

  3. 12 votes
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    Teresa Laurance commented  · 

    I noticed a week or so ago that Adobe has now removed Send and Track completely from Adobe PDF Services. I can't find any documentation on the Adobe website explaining this change.

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    Teresa Laurance commented  · 

    Hello Pallavi. My original message should have stated that I was disappointed that Adobe removed Send and Track (not Share and Track) from the Acrobat App.

    The 'Share' button does not work with protected files. I have saved the files to PDF with password protection limiting editing the file.

    Export...
    Format > Adobe PDF (Interactive)
    Security > Permissions > Use a password to restrict printing, editing and other tasks.

    When clicking the 'Share' button in Acrobat Pro DC 219.010.20069 I receive the message, "File can't be sent. Protected files can't be sent for review."

    Even if it weren't protected, the 'Share' feature is not sufficient for what we liked with Send and Track. We liked how you could send an email directly from Adobe Acrobat including a body message. It automatically created a link and a button for our clients to access the PDF in the document cloud.

    Prior to this update, we were actually hoping you would enhance Send & Track within the Acrobat App rather than diminish it. Instead now, we have to go through the extra step of opening a browser and navigating to the Send and Track website.

    Further enhancements we were hoping for included sending messages that allowed more characters and even set up custom messages to fill the message body by default. Right now, we copy and paste our default message in.

    Teresa

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  4. 2 votes
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    Under review  ·  2 comments  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
    Teresa Laurance shared this idea  · 

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