Settings and activity
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166 votes
Hi All,
We have provided a registry protected fix, some users confirmed that this worked for them.
Could you please try this at your end as well and let us know your feedback?
Kindly make sure you are on the latest DC build(20.012.20043) and then follow the steps from the attached word file: “Steps.docx”.Regards,
ArvindAn error occurred while saving the comment An error occurred while saving the comment 
roman
commented
Turning off fonts is not a fix, it’s a workaround. The software should be fixed to handle it. It doesn’t even require all the fonts for comments. There is no font selection. And even if it would, this should be moved to a background process, that works over time, with a fallback font, or at the very very least a loading bar. Just freezing the thing for 20 seconds is no way for a good software.
Also I don’t know if the RTF-ish support is even on purpose. If you copy formatted text, it sometimes stays in the format, but there is no option to remove or change it. It looks like this part of Acrobat is just poorly written.
An error occurred while saving the comment roman
commented
As stated numerously, it doesn’t depend on the file.
But if you insist, here is a file: https://adobe.ly/2JNq6VTIt takes me 7.5 seconds to open the comment-pane.
Im on Version 2018.011.20040 and Build 18.11.20040.280397roman
supported this idea
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I never edited a plist file before. Provided I did it correctly* it didn’t work for me. It still took about 15 seconds to open the comments panel.
* MacOs: I converted the file using `plutil -convert xml1 <FILENAME>`, pasted the tag in the inner of AVGeneral, then converted it back using `plutil -convert binary1 <FILENAME>`.