AdminArvind Yadav (Admin, Adobe)

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      AdminArvind Yadav (Admin, Adobe) commented  · 

      Thanks for your feedback. We will definitely look into this request and let you know once we have a solution handy.

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        Need Info  ·  2 comments  ·  Acrobat for Windows and Mac » Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
        AdminArvind Yadav (Admin, Adobe) commented  · 

        Dear User,
        Instead of using collaborative reviews you can use the Adobe Document Cloud review service to easily share PDF files for review from Acrobat DC desktop application, the Document Cloud web, or Acrobat Reader mobile app. When reviewers click the URL in the email invitation from their computer, they can easily provide their feedback in a browser without having to sign in or install any additional software.
        For more details, follow the link: https://helpx.adobe.com/acrobat/how-to/send-share-pdf-file-review.html

        I hope this helps. Please let me know in case you need more info.

        Regards,
        Arvind

        AdminArvind Yadav (Admin, Adobe) commented  · 

        Hi,
        Thanks for reaching out to us!
        Could you please let us know if you want to host collaborative reviews via local servers/SharePoint or web?
        If this is the ask, you can use the collaborative reviews via local servers/SharePoint or web, please follow the steps below-

        -Launch Acrobat app
        -Open Preferences (Use ctrl+k on Windows or cmd+k on Mac)
        -Select “Reviewing” from left pane
        -Uncheck the option “Share for review using the Adobe Document Cloud”
        -Click “OK” to save and close the Preferences dialog

        Now open any PDF and try click “Send for Review” from RHP , collaborative reviews workflow will start now.

        Please let me know if you need more info.

        Regards,
        Arvind

      • 1 vote
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          Under review  ·  1 comment  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
          AdminArvind Yadav (Admin, Adobe) commented  · 

          Could you please share the U3D files with us with material and vertex colors?
          Does this problem arises when you create the pdf using Acrobat as well?

        • 1 vote
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            Under review  ·  1 comment  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
            AdminArvind Yadav (Admin, Adobe) commented  · 

            We apologize for the issue that you are facing. Could you please elaborate on the issue.
            Please help us with the following information so we can understand the problem better:
            1.The Acrobat Dc dot version that you are using
            2.The platform (Win/Mac)
            3.A video recording of the issue
            4.The file on which this issue is reproducible
            5. Is the issue file specific/generic

          • 5 votes
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              Need Info  ·  4 comments  ·  Acrobat for Windows and Mac » Commenting  ·  Flag idea as inappropriate…  ·  Admin →
              AdminArvind Yadav (Admin, Adobe) commented  · 

              Dear User,
              We are not able to reproduce the issue at our end, able to highlight in non-OCR'd files.
              Please let us know the following info to nail down the issue-
              -Adobe Acrobat version
              -System (Mac/Win 7/Win 8/Win 10)?
              -If the issue is file specific?

              Regards,
              Arvind

            • 1 vote
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                Need Info  ·  1 comment  ·  Acrobat for Windows and Mac » Commenting  ·  Flag idea as inappropriate…  ·  Admin →
                AdminArvind Yadav (Admin, Adobe) commented  · 

                Dear User,
                Could you please mention the steps so that we can try to reproduce the issue locally.

                Regards,
                Arvind

              • 2 votes
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                  Need Info  ·  1 comment  ·  Acrobat for Windows and Mac » Commenting  ·  Flag idea as inappropriate…  ·  Admin →
                  AdminArvind Yadav (Admin, Adobe) commented  · 

                  Dear User,
                  Which older version of file do you need to check?
                  Could you please elaborate the query?

                  Regards,
                  Arvind

                • 7 votes
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                    Need Info  ·  8 comments  ·  Acrobat for Windows and Mac » Commenting  ·  Flag idea as inappropriate…  ·  Admin →
                    AdminArvind Yadav (Admin, Adobe) commented  · 

                    Dear User,
                    We are not able to reproduce the issue locally.
                    Could you please provide the following info so to dig deeper-
                    -Adobe Acrobat version?
                    -System used?
                    -If the issue reproduces with all files or some specific ones?
                    -If you can provide us a test file?

                    Meanwhile, could you please also try to select an copy them from RHP comment list and see if it helps.

                    Regards,
                    Arvind

                  • 27 votes
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                      Under review  ·  2 comments  ·  Acrobat for Windows and Mac » Commenting  ·  Flag idea as inappropriate…  ·  Admin →
                      AdminArvind Yadav (Admin, Adobe) commented  · 

                      Hi,
                      Thanks for your reporting the issue!
                      We have added this into our backlog, will look into this.

                      Regards,
                      Arvind

                    • 72 votes
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                        Need Info  ·  40 comments  ·  Acrobat for Windows and Mac » Commenting  ·  Flag idea as inappropriate…  ·  Admin →
                        AdminArvind Yadav (Admin, Adobe) commented  · 

                        Hi steph@sheditorial.co.uk,
                        Could you please provide the PDF if possible so that we can try it at our end.

                        Regards,
                        Arvind

                      • 3 votes
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                          Planned  ·  2 comments  ·  Acrobat for Windows and Mac » Commenting  ·  Flag idea as inappropriate…  ·  Admin →
                          AdminArvind Yadav (Admin, Adobe) commented  · 

                          Dear User,
                          Apologies for the inconvenience to you!
                          We have added this issue into our backlog, will look into it.
                          We will update you once we plan to deliver the fix.

                          Regards,
                          Arvind

                        • 4 votes
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                            Under review  ·  1 comment  ·  Acrobat for Windows and Mac » Commenting  ·  Flag idea as inappropriate…  ·  Admin →
                            AdminArvind Yadav (Admin, Adobe) commented  · 

                            Dear User,
                            Thanks for your feedback!
                            We will try to reproduce the issue at our end.
                            Will get back to you.

                            Regards,
                            Arvind

                          • 1 vote
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                              Under review  ·  1 comment  ·  Acrobat for Windows and Mac » Commenting  ·  Flag idea as inappropriate…  ·  Admin →
                              AdminArvind Yadav (Admin, Adobe) commented  · 

                              Dear User,

                              Thanks for reporting the issue!
                              We have added this into our backlog, will look into it.

                              Regards,
                              Arvind

                            • 1 vote
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                                Need Info  ·  3 comments  ·  Acrobat for Windows and Mac » Commenting  ·  Flag idea as inappropriate…  ·  Admin →
                                AdminArvind Yadav (Admin, Adobe) commented  · 

                                Dear User,
                                Apologies for the inconvenience caused to you!
                                Please let us know if it was a break from earlier releases of Acrobat?
                                Also let us know the following info-
                                -System used Win/Mac with version details
                                -Version of Adobe Acrobat

                                Meanwhile we will try to reproduce it locally at our end.

                                Regards,
                                Arvind

                              • 2 votes
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                                  Need Info  ·  3 comments  ·  Acrobat for Windows and Mac » Commenting  ·  Flag idea as inappropriate…  ·  Admin →
                                  AdminArvind Yadav (Admin, Adobe) commented  · 

                                  Dear User,
                                  Apologies for late response!
                                  Actually we are not able to reproduce the crash issues(points-1,2) locally. But issues mentioned in steps-3,4 are getting reproduced here aw well. We have taken a note a and will update you on these.

                                  For crash issues, could you please provide crash logs so that we can look into these as well.
                                  To provide the logs, please follow the steps:
                                  -when Acrobat crashes on your mac, it will prompt. Click on "Report"
                                  -Copy all the logs under "Problem Details and System Configuration"
                                  -Paste the above logs in word file and send this to us, you can directly mail the above logs to me: arviyada@adobe.com

                                  Regards,
                                  Arvind

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