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    Sandhya Suryanarayanan commented  · 

    Hi Rishusha,

    I am currently facing the same problem. I have tried uninstalling and reinstalling Acrobat twice and it didn't work. Still getting the "Unable to process the page because the Paper Capture recognition service experienced an error (10001)." I'm using Windows 7 Enterprise on a Dell Latitude E5470. This is happening with documents particularly with an Arial font and those that are scanned. I have edited scanned documents earlier but never faced this issue. This is happening every time O'm trying to edit the document. Please help.