Skip to content
← Share your feedback on Acrobat DC

Settings and activity

1 result found

  1. Paper Capture Recognition service experienced an error

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    33 comments  ·  Acrobat for Windows and Mac » Printing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Sandhya Suryanarayanan commented  · 

    Hi Rishusha,

    I am currently facing the same problem. I have tried uninstalling and reinstalling Acrobat twice and it didn't work. Still getting the "Unable to process the page because the Paper Capture recognition service experienced an error (10001)." I'm using Windows 7 Enterprise on a Dell Latitude E5470. This is happening with documents particularly with an Arial font and those that are scanned. I have edited scanned documents earlier but never faced this issue. This is happening every time O'm trying to edit the document. Please help.