rishusha

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  1. 8 votes
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    Under review  ·  7 comments  ·  Acrobat for Windows and Mac » Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
    rishusha commented  · 

    @David

    We currently do not support the Acrobat 10 version.
    So I suggest you to please use trial version of latest Acrobat DC-

    https://acrobat.adobe.com/in/en/free-trial-download.html

    Also, you have an option while installing Acrobat DC that it won't impact your Acrobat 11.

    Thanks
    Rishabh

    rishusha commented  · 

    Hi David,

    Please revert on this. We are unable to move further in this issue without the requested information.

    Thanks
    Rishabh

    rishusha commented  · 

    Hi David,

    We are sorry for the issue you are facing.
    For further investigation could you please share this information:
    1) Acrobat Build Number
    2) Platform Operating System
    3) Steps & Settings used while scanning
    4) Scanner model information

    Thanks,
    Rishabh

  2. 3 votes
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    Under review  ·  7 comments  ·  Acrobat for Windows and Mac » Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
    rishusha commented  · 

    Hi Masahiro,

    I used latest Acrobat DC Pro.

    App language: Japanese and English Both
    OCR language: Japanese language.
    Mac OS: Eng,Japanese
    It worked as expected both for copy paste in Acrobat and in Preview app
    So language of Acrobat and OCR need NOT be same.

    OCR ran successfully and was select-able in Acrobat.
    we have reproduced the issue that copying is working fine with Editable text and Images and not with Searchable Image.
    So, for now Selecting and copy pasting is the issue, am i right?

    rishusha commented  · 

    Thanks We are reproducing the issue on our end. Will update you soon.

    rishusha commented  · 

    Hi Masahiro,

    We have looked over this issue in forums too. Please share the file in which you are facing this issue.

    Steps to share the file using Adobe send
    Share the file using https://cloud.acrobat.com/send
    a. Open this link
    b. Click on “Select files to Send”
    c. Click link "Select file from my computer" and Select the file
    d. Click on Create link
    e. Share this link

    Thanks
    Rishabh Sharma

  3. 8 votes
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    Under review  ·  4 comments  ·  Acrobat for Windows and Mac » Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
    rishusha commented  · 

    Hi Brian,

    Thanks for suggestion. Given the complexity of OCR engine in Acrobat we will dig deeper into the feasibility of the proposed feature.

    Thanks
    Rishabh

    rishusha commented  · 

    Hi Jon,

    OCR is getting better day by day and we are working to make it work with almost all the real life documents we come up with and obtain from various resources.

    This is an ongoing process as we can't check on ALL the documents in the world. Thanks for your interest in reporting about the quality of OCR. We will try our best to make it better.

    Thanks

  4. 85 votes
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    rishusha commented  · 

    Hi M.Surber,

    Adobe Acrobat DC Pro houses may more features and updates than the Acrobat XI version and there are multiple methods of reaching a functionality. For particular case of scanning, you can also chose the file menu option i.e.,
    File->Create->PDF From Scanner.
    On this screen you have both the one-click preset scan and personalized custom scan option.

    Thanks
    Rishabh

  5. 3 votes
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    Under review  ·  3 comments  ·  Acrobat for Windows and Mac » Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
    rishusha commented  · 

    We have raised a feature request for you. Our team will prioritize this and update you of the same.

  6. 61 votes
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    Under review  ·  7 comments  ·  Acrobat for Windows and Mac » Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
    rishusha commented  · 

    Hi Mike,

    We have raised a feature request for this and shall update you about the same.

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