Anonymous

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    Hi,

    Thanks for reaching out to us for your concerns.

    Can you please let me know the exact version number of Adobe Acrobat DC that your are working on ?

    I Tried this at my end and Drag drop in Page Thumbnails panel in a pdf / across pdfs is working fine for me.

    Also i would request you to kindly share with me a screen recording video of the steps that you are trying to do here ?

    You can send me that at ajain@adobe.com

    Thanks
    Ayush Jain

    Anonymous commented  · 

    Fixed it. Run DISM Tool in Command Prompt and restart.

    Dism /Online /Cleanup-Image /ScanHealth

    this will take a min; note the spaces as well in command prompt

    then do this one.

    Dism /Online /Cleanup-Image /RestoreHealth

    Once finished, I restarted comp and it worked.

    Anonymous commented  · 

    just tried to go through chat help to get this problem resolved and it was abysmal. I seriously have no reason to pay for Adobe anymore if I can't drag and rearrange pages

    Anonymous commented  · 

    I've been having this issue for over a week now and dragging and dropping pages is a main part of what I do every day. This has been very frustrating.

    Anonymous supported this idea  · 
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