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  1. BUG Drag and Drop Not Working in PAGE THUMBNAILS

    26 votes

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    32 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Thanks for reaching out to us for your concerns.

    Can you please let me know the exact version number of Adobe Acrobat DC that your are working on ?

    I Tried this at my end and Drag drop in Page Thumbnails panel in a pdf / across pdfs is working fine for me.

    Also i would request you to kindly share with me a screen recording video of the steps that you are trying to do here ?

    You can send me that at ajain@adobe.com

    Thanks
    Ayush Jain

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    Anonymous commented  · 

    Fixed it. Run DISM Tool in Command Prompt and restart.

    Dism /Online /Cleanup-Image /ScanHealth

    this will take a min; note the spaces as well in command prompt

    then do this one.

    Dism /Online /Cleanup-Image /RestoreHealth

    Once finished, I restarted comp and it worked.

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    Anonymous commented  · 

    just tried to go through chat help to get this problem resolved and it was abysmal. I seriously have no reason to pay for Adobe anymore if I can't drag and rearrange pages

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    Anonymous commented  · 

    I've been having this issue for over a week now and dragging and dropping pages is a main part of what I do every day. This has been very frustrating.

    Anonymous supported this idea  ·