Settings and activity
14 results found
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1 vote
An error occurred while saving the comment -
1 vote
An error occurred while saving the comment sanchi jain commentedHi Patrick,
Sorry for the inconvenience!
Few queries:
1. What kind of account do you use subscribed or trial?
2. Since how long are you facing this issue?
3. Can you please provide following plist(steps mentioned below):Open Finder-> type ~/Library/Preferences/-> Share com.adobe.Acrobat.pro.plist
Please share your email id for further communication.
Thanks
Sanchi -
4 votes
An error occurred while saving the comment sanchi jain commentedHi Sarah,
Sorry for the inconvenience!
Can you please tell:
1. The Acrobat version.
2. Please share the screenshot of Request E-Sign View?
3. Win/Mac machine and which OS?
4. If possible, can you please share the file.Also,please upgrade to latest version: 23.008.20458.
Thanks
Sanchi -
1 vote
An error occurred while saving the comment sanchi jain commentedHi Roseann,
Sorry for the inconvenience!
Are you still getting the issue? Can you please elaborate more about it?
Is it happening on few files?Thanks
Sanchi -
2 votes
An error occurred while saving the comment sanchi jain commentedHi Ajay,
Can you please elaborate more about your workflow?
Thanks
Sanchi -
1 vote
An error occurred while saving the comment sanchi jain commentedHi Scott,
Thanks for reporting the issue.
We have introduced Modern version of Request E-Signature, in which all the above mentioned issues should be fixed.
Can you please upgrade to latest version.
Thanks
Sanchi -
5 votes
An error occurred while saving the comment sanchi jain commentedHi Chris,
Thanks for reporting the issue.
We have introduced Modern version of Request E-Signature, in which all the above mentioned issues should be fixed.
Can you please upgrade to latest version.
Thanks
Sanchi -
1 vote
An error occurred while saving the comment sanchi jain commentedHi Shea,
Thanks for reporting this. This is as designed.
We have taken a note of this new request.Thanks
Sanchi -
1 vote
An error occurred while saving the comment sanchi jain commentedHi Dough,
Acrobat 2017 is a very old version. Please upgrade to latest.
Thanks
Sanchi -
3 votes
An error occurred while saving the comment sanchi jain commentedHi Meow,
We are sorry for this experience.
Please let us know if you are still facing this issue.
It would be really helpful , if you can give more details about your complete workflow.
Thanks
Sanchi -
4 votes
An error occurred while saving the comment sanchi jain commentedHi Mitchell,
We are sorry for the inconvenience. We thank you for taking the time and posting the issue here. We have taken note of your use case.
It would be helpful if you can tell what all fields were present on your file?
Thanks
Sanchi -
3 votes
An error occurred while saving the comment sanchi jain commentedHi Jacob,
Thanks for reporting this.
I will discuss about this requirement with Program Managers.
Thanks
Sanchi -
13 votes
An error occurred while saving the comment sanchi jain commentedHi Joel/Justin,
Thanks for reporting this requirement.
I have few queries:
From the line "to open a file in the Adobe desktop app directly from SharePoint" it is not getting clear where does Sharepoint site open whether in browser or in windows explorer? If you access Sharepoint files from browser then which browser is it most of the time?Currently, we are working on chrome browser to provide similar facility(to open SP file directly in desktop application and save back to server).
Thanks
Sanchi -
4 votes
An error occurred while saving the comment sanchi jain commentedHi Jesse,
Thanks for reporting this.
5000 items /files in a library is not a very common scenario but I will discuss about this with Product management team and will take it as a new feature request.Thanks
Sanchi
Hi ,
Sorry for the inconvenience!
Few queries:
1. What kind of account do you use subscribed or trial?
2. Since how long are you facing this issue?
3. Can you please provide following plist(steps mentioned below):
Open Finder-> type ~/Library/Preferences/-> Share com.adobe.Acrobat.pro.plist
Please share your email id for further communication.
Thanks
Sanchi