967 results found

1. Advanced Location Blocking for Signing in Adobe Sign

   We would like to request an enhancement to the location-based security controls in Adobe Sign.

   At present, Adobe Sign only allows blocking signing activity from China. We request the ability to block additional countries or regions, particularly third countries with a high financial or fraud risk, from which documents cannot be signed. Specifically, we propose:

   • The ability to block multiple countries (not only China)
   • The option to configure a custom allowlist or blocklist of countries
   • Support for risk-based country groups (e.g. high-risk, medium-risk)
   • Application of these rules to all signing methods (web, mobile, integrations)

   Why the Feature Is Needed
   Many organizations operate under strict compliance, fraud prevention, and risk management policies. Allowing documents to be signed from high-risk jurisdictions can expose organizations to:
   • Financial fraud
   • Identity misuse
   • Regulatory non-compliance
   • Increased audit findings

   Modern security standards require granular, configurable controls instead of a single hardcoded country block. By allowing organizations to restrict signing to approved regions, Adobe Sign would better support enterprise security requirements, especially for financial, governmental, and regulated sectors.
   This feature would significantly strengthen Adobe Sign’s security posture and make it more suitable for organizations with advanced compliance and risk requirements.

   Thank you for considering this request. We would be happy to provide further details or compliance use cases if helpful.

   We would like to request an enhancement to the location-based security controls in Adobe Sign.

   At present, Adobe Sign only allows blocking signing activity from China. We request the ability to block additional countries or regions, particularly third countries with a high financial or fraud risk, from which documents cannot be signed. Specifically, we propose:

   • The ability to block multiple countries (not only China)
   • The option to configure a custom allowlist or blocklist of countries
   • Support for risk-based country groups (e.g. high-risk, medium-risk)
   • Application of these rules to all signing methods (web, mobile, integrations)

   Why the… more

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2. Functional Parity and Full Dutch Language Support for Adobe Sign Plugin in Microsoft Teams

   We would like to request the following improvements specifically for the Adobe Sign plugin in Microsoft Teams:

   A. Add “Start from Library” functionality to the MS Teams plugin
   In the Adobe Sign web application, users can start workflows and templates using the “Start from Library” option. This functionality is currently not available in the Adobe Sign plugin for Microsoft Teams.
   We request that the Teams plugin provides the same capability, allowing users to start workflows and templates directly from the library without leaving Teams.

   B. Full Dutch language support in the Adobe Sign plugin for Microsoft Teams
   We request complete and consistent Dutch (Nederlands) language support within the Adobe Sign plugin in Microsoft Teams. Currently, parts of the interface remain in English, which results in an inconsistent and confusing user experience for Dutch-speaking users.

   Why the Feature Is Needed:

   A. Efficient and consistent workflows inside Microsoft Teams
   Many organizations use Microsoft Teams as their primary workspace. Missing core functionality forces users to switch to the web application, which breaks workflow continuity, reduces productivity, and increases the chance of mistakes. Functional parity would enable users to complete the entire signing process within Teams.

   B. Better adoption and usability in Dutch organizations
   Full localization is essential for smooth adoption, especially in larger organizations where not all users are comfortable with English interfaces. Complete Dutch language support will reduce training effort, support requests, and user errors.

   These improvements would significantly increase the value of the Adobe Sign integration in Microsoft Teams and encourage broader adoption across organizations.
   Thank you for considering this feature request.

   We would like to request the following improvements specifically for the Adobe Sign plugin in Microsoft Teams:

   A. Add “Start from Library” functionality to the MS Teams plugin
   In the Adobe Sign web application, users can start workflows and templates using the “Start from Library” option. This functionality is currently not available in the Adobe Sign plugin for Microsoft Teams.
   We request that the Teams plugin provides the same capability, allowing users to start workflows and templates directly from the library without leaving Teams.

   B. Full Dutch language support in the Adobe Sign plugin for Microsoft Teams
   We request complete… more

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3. The difference between "e-signature" and "digital signature" isn't clear from a user perspective within the AdobeSign interface.

   The difference between "e-signature" and "digital signature" isn't clear from a user perspective within the AdobeSign interface. This is because EU law only distinguishes between the following three signature types: 1. Normal Signing; 2. Advanced Signing; and 3. Qualified Signing. Can better alternatives be devised for these names from a user perspective that would more clearly indicate the difference?

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4. Incorrect CC Recipient Receiving Signed Copies Instead of Intended CC Recipient

   I want to report a bug.

   Steps to Reproduce the Issue:
   1. Log in to Adobe Acrobat Sign on a Windows desktop browser.
   2. Send a Service Agreement to a client for digital signature.
   3. Add the responsible employee’s email address in the CC field.
   4. Wait for the client to complete and sign the agreement.
   5. After completion, observe which recipients receive the signed copy notification.

   Environment:
   1. Operating System: Windows Desktop
   2. Platform: Adobe Acrobat Sign web application
   3. Use Case: Sending Service Agreements to clients for digital signature and CC’ing the employee responsible for that client.

   Expected Result:
   The signed copy of the completed agreement should be sent only to the specified CC recipient(s) listed in the transaction.

   Observed Result:
   The intended CC recipient does not receive the signed copy, while another employee who was not included in the CC field receives it instead.

   The issue occurred in the following transactions:

   Transaction ID: CBJCHBCAABAA2qDGIW_BQuujpRaQfIYhuM3PwS6dOvcT
   Transaction ID: CBJCHBCAABAA93U11sGjRGlzf1e4JxB1myDi63IAPtps

   In both cases, the intended CC recipient did not receive the signed copy, while another employee who was not included in the CC list, received it instead.

   This issue is a serious concern because the Service Agreements contain confidential and sensitive client information. Access should only be granted to authorised employees listed in the CC field. Sending signed agreements to unintended recipients may create data privacy risks and potential PDPA or legal implications.

   Screenshots of the relevant transactions have been attached for reference.

   We would appreciate it if your team could investigate and address this issue urgently.

   I want to report a bug.

   Steps to Reproduce the Issue:
   1. Log in to Adobe Acrobat Sign on a Windows desktop browser.
   2. Send a Service Agreement to a client for digital signature.
   3. Add the responsible employee’s email address in the CC field.
   4. Wait for the client to complete and sign the agreement.
   5. After completion, observe which recipients receive the signed copy notification.

   Environment:
   1. Operating System: Windows Desktop
   2. Platform: Adobe Acrobat Sign web application
   3. Use Case: Sending Service Agreements to clients for digital signature and CC’ing the employee responsible for that client.

   Expected… more

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5. Give admins the option to send notifications to pending users or not.

   At the moment, users that are in the "Pending Users" list get a reminder/notification that tries to encourage the user to activate the account.
   Because we are using Acrobat Sign more and more and will be integrating it in several other applications, our Support service was getting dozens of requests from users to get an Acrobat Sign account.
   So we decided to pro-actively give all of our users a license.
   However, not all of our users have need of it atm and thus we don't want these users to be "spammed" with reminder mails every 3-4 days.
   We believe that as an admin, we should be able to chose if we want to notify/encourage our "Pending users" to activate their account or not.
   In this case we would love an option to disable the notifications.

   At the moment, users that are in the "Pending Users" list get a reminder/notification that tries to encourage the user to activate the account.
   Because we are using Acrobat Sign more and more and will be integrating it in several other applications, our Support service was getting dozens of requests from users to get an Acrobat Sign account.
   So we decided to pro-actively give all of our users a license.
   However, not all of our users have need of it atm and thus we don't want these users to be "spammed" with reminder mails every 3-4 days.
   We believe that… more

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6. Include Custom Agreement Message in Sender and CC Notification Emails

   Description of Desired Feature:
   Enhance Adobe Sign for Salesforce so that any custom message entered when sending an agreement is also visible within:

   The sender’s confirmation email
   CC recipient notification emails

   Currently, the custom message is only displayed to the primary agreement recipient/signer.

   Why the Feature is Needed:
   This would improve visibility and consistency of communications for all parties involved in the agreement process. Senders and CC recipients often need to reference the original message content for context, auditability, and internal coordination. At present, they cannot see the message that was sent to the signer unless separately copied manually.

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7. Text Missing from Document after E-signature

   A document is electronically signed with Adobe, then downloaded from the email confirmation. Upon opening the downloaded document I find that there are now random letters missing from words throughout the document and the date format is DD/MM/YYYY when the original document has date format MM/DD/YYYY which causes unnecessary confusion. Adobe should be a fine tuned professional tool that doesn't have issues like this. I wish there was a better option out there for PDFs, I am so sick of Adobe being so difficult and time consuming to use. I'm at my wits end - you make me want to throw my computer at the wall.

   A document is electronically signed with Adobe, then downloaded from the email confirmation. Upon opening the downloaded document I find that there are now random letters missing from words throughout the document and the date format is DD/MM/YYYY when the original document has date format MM/DD/YYYY which causes unnecessary confusion. Adobe should be a fine tuned professional tool that doesn't have issues like this. I wish there was a better option out there for PDFs, I am so sick of Adobe being so difficult and time consuming to use. I'm at my wits end - you make me want to… more

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8. Adobe Fill and Sign doesn't send

   When using the Desktop App, Fill and Sign feature, you click through to the end, but the 'send' button will not press. You have to go through the Web App which is a massive inconvenience.
   Please fix this.

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9. Desktop Fill and sign doesn't work won't Send (have to do it in App)

   When using the Desktop App, Fill and Sign feature, you click through to the end, but the 'send' button will not press. You have to go through the Web App which is a massive inconvenience.
   Please fix this.

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10. Deletes My Signature

    Adobe deletes my signature very often which is a very bad thing considering, with my company I have to verify my signature for it be accepted. It is getting out of hand with this. Either make a archive where it saves your past signatures of fix this issue or I will have to find a new format to use along with my company.

    Happens on desktop. Deletes it on all platforms, needs fixed.

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11. Adobe Sign not working since friday 17th of April 2026

    After I've prepared the document and want to send it to recipients to sign, I'm told: "We were not able to successfully establish any connection to the server. Kindly save your agreement as a draft and try again later. I'm on windows 11.

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12. Warnung vor Zerstörung der Signatur

    Es wäre von Vorteil, dass bei diversen Vorgängen, die zur Zerstörung der Signatur führt, eine effektive Warnung erfolgt. Zum Beispiel, wenn man eine signierte Datei versucht zu einem PDF zu drucken. Viele Leute sind nicht informiert wie diese Signaturen funktionieren und erwarten nicht, dass dabei die Signatur zerstört werden könnte.

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13. Please add Windows Ink support for pen pressure sensitivity

    Currently, when using a stylus to sign a PDF, there is no pen pressure sensitivity, so the signature is all a uniform thickness and doesn't look natural.

    Please add pen pressure sensitivity to all areas of Acrobat where pen input is supported.

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14. Hide or Disable Prefill Role

    The Prefill role is currently always visible during document preparation. We would like the option to hide or disable this role. This may cause issues because users may accidentally select the service account and apply a field template to it, which can disrupt the intended workflow.

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15. BUG: Acrobat won't save e-sign signature

    No matter how many times I attempt to save an image to the e-sign, Acrobat will not retain the signature. Every time that I open Acrobat, I need to go through the same process of adding an image to use as signature.
    Windows Version 2026.001.21346

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16. AgreementTemplateServiceBatch Error Notifications

    The AgreementTemplateServiceBatch class currently does not have a mechanism for error notification if the Apex Job (created by the class) fails. It would be helpful to have some mechanism to capture errors generated by the process so they can be handled. Currently, the batch class only returns the Apex Job ID, and it is returned whether an error occurs or not. Without looking in the Apex Job logs, a user will never know if the process failed.

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17. I haven't finish adjusting the size/shape of e-signature, but it's stamp permanantly already. I'm so so so angry I'm done with this!

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18. I am unable to upload signature. I'm unable to create a signature, when I select 'add signature' my screen grey's out and i'm unable to do a

    I'm unable to create a signature, when I select 'add signature' my screen grey's out and i'm unable to do anything. It doesn't move past this, and then I have to escape out.

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19. IOS Prefill Functionality Missing

    The desktop version of E-sign does not allow for the issuer to pre-fill fields in saved templates. I have to open the online version of acrobat to use the profile function. Please add functionality to the desktop version.

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20. e-sign

    The body of a, E-sign template is not editable, only the fields which have been assigned prior. Changes to the text in the body of a document requires starting over from scratch with the original PDF each time a change needs to be made to the body of the template. This ends up being way more work than is necessary. Please update so we can make changes to our templates.

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