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  1. Acrobat Crashes with Multiple Monitors

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    10 comments  ·  Acrobat for Windows and Mac » Other  ·  Admin →
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    Need Info  ·  digvijay singh bisht responded

    Please update you acrobat to the latest version on Mac and try to reproduce the scenario.

    Let us know if you still face this issue.
    Thanks!!

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    Aennie commented  · 

    Same here: updated to OS 10.14.2 German version this morning -> no crashes when dragging the window from the Macbook screen onto the external screen.

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    Aennie commented  · 

    Same here:

    Crashes since Mojave update (installed at the end of last week)

    Adobe Acrobat Pro CC2019
    MacBook Pro 15-inch, 2017
    mac OS Mojave 10.14.1

    Same as "AF" wrote: As soon as you drag screen to (larger) external monitor (Apple Thunderbolt Display), Acrobat crashes (unexpectedly).

    ----

    Edit:

    I cannot open the Acrobat Pro at all when:

    – I last opened it on the built-in MacBook screen
    – then tried to drag the window from there to the external display
    result: the program crashes immediately

    after computer restart:
    – the program "remembers" its last position (which would have been the external display) but cannot be opened there
    result: cannot open the programm at all, whether on the internal nor on the external display!

    Aennie supported this idea  ·