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  1. Acrobat DC crashes hourly Running Mojave

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    38 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    Daniel McFarland commented  · 

    I forwarded some of the latest responses here to adobecustomercare@adobe.com because they seem to be very interested in hearing more about the problems I'm having. I get multiple emails a day reminding me that my case is open. When I opened the "case", I told them about this very thread. No one ever acknowledged that this might be a more widespread issue.

    I've been able to stop the crashing temporarily by opening Activity Monitor and killing a bunch of Adobe and Acrobat related things that are no longer responding. Stuff like "Adobe Acrobat Synchronizer" whatever that is.

    If nothing else, can we move this out of Need Info status? Or at least tell us what other info you need now that everyone has updated to 10.14.5 and are still seeing the issue?

    I find it a bit odd that Adobe would be asking me for information that people have been posting here for literally almost all of 2019 so far.

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    Daniel McFarland commented  · 

    I'm on MacOS 10.14.4 and Acrobat DC crashes immediately every time I open it. Completely unusable.

    Daniel McFarland supported this idea  ·