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22 votes
Hi,
Can you please update to the latest version of Mojave (10.14.2) and see if issue persists ?
Thanks
ayush JainAn error occurred while saving the comment An error occurred while saving the comment Viktor F commentedThis has been happening for months now. Tried everything. Uninstalling Acrobat, using the cleaner, completely uninstalling CC suite. Sometimes Acrobat works fine or a couple of days.
Then it freezes again upon opening a PDF. This is so unproductive.I cannot believe Adobe is not able to fix this.
Viktor F supported this idea ·
I've been having Acrobat Pro DC crashes for months now.
2 weeks ago I completely removed the CC suite, used the cleaner tool, removed all the Adobe prefs files I could find and it looked as if I finally managed to fix this horrible bug.
Until today.
Again: just opening a simple PDF document freezes Acrobat again.
I'm on a 2016 Macbook Pro,
Mojave 10.14.5
Acrobat Pro DC 2019.012.20034
What does it take to fix this? Please. I'm frantic.