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5 votes
Please share the acrobat version you are experiencing this issue with. You can do so using the link -helpx.adobe.com/acrobat/kb/identify-product..
Also, can you please try it another PDF file and confirm that this is not file specific.
-Bhavna
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1 voteAlejandra Costa shared this idea ·
experiencing the same problem on Acrobat DC 2019-012-20040