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28 votes
Hi,
Could you please try the following steps and let us know if the issue is resolved:
• Delete Adobe Acrobat icon from the Start Menu, the desktop and from the taskbar.
• Go to C: > ProgramData > Microsoft > Windows > Start Menu > Programs and you’ll find the " Adobe Acrobat DC " with the wrong icon. The that looks like a shortcut. Delete it and close the window.
• Go to C: > Program Files (x86) > Adobe > Acrobat DC > Acrobat and find Acrobat.exe
• Right click on Acrobat.exe > Send to > Desktop
• Right click again on Acrobat.exe > Pin to Start Menu… and close the window
• Right click on Acrobat.exe – shortcut (that you just created on your desktop) > Copy
• Go back to: C: > ProgramData > Microsoft > Windows > Start Menu > Programs… and Paste the…An error occurred while saving the comment Adam supported this idea ·
@Adobe, any update of this problem?
It seems the icons in C:\Windows\Installer\{AC76BA86-1033-FFFF-7760-0C0F074E4100} are actually executables, not true .ico files which throws off Windows.
https://superuser.com/questions/1215936/adobe-acrobat-pro-dc-shows-wrong-icon