Eric D

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    Hi,

    Could you please try the following steps and let us know if the issue is resolved:

    • Delete Adobe Acrobat icon from the Start Menu, the desktop and from the taskbar.
    • Go to C: > ProgramData > Microsoft > Windows > Start Menu > Programs and you’ll find the " Adobe Acrobat DC " with the wrong icon. The that looks like a shortcut. Delete it and close the window.
    • Go to C: > Program Files (x86) > Adobe > Acrobat DC > Acrobat and find Acrobat.exe
    • Right click on Acrobat.exe > Send to > Desktop
    • Right click again on Acrobat.exe > Pin to Start Menu… and close the window
    • Right click on Acrobat.exe – shortcut (that you just created on your desktop) > Copy
    • Go back to: C: > ProgramData > Microsoft > Windows > Start Menu > Programs… and Paste the…

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    Eric D commented  · 

    @Ryan Steele, yeah, Adobe's unwillingness to follow industry standards and instead offering half hearted temporary workarounds is baffling. Even if you use that paint workaround, who's to say it doesn't break when there is a windows update, I bet it does. This is a bug in Adobe's software which would take 30 seconds for someone with access and understanding to fix but we seem to be stuck with people who don't have access or understanding as gatekeepers to those who do.

    Eric D supported this idea  · 

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