Ryan Steele

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    Hi,

    Could you please try the following steps and let us know if the issue is resolved:

    • Delete Adobe Acrobat icon from the Start Menu, the desktop and from the taskbar.
    • Go to C: > ProgramData > Microsoft > Windows > Start Menu > Programs and you’ll find the " Adobe Acrobat DC " with the wrong icon. The that looks like a shortcut. Delete it and close the window.
    • Go to C: > Program Files (x86) > Adobe > Acrobat DC > Acrobat and find Acrobat.exe
    • Right click on Acrobat.exe > Send to > Desktop
    • Right click again on Acrobat.exe > Pin to Start Menu… and close the window
    • Right click on Acrobat.exe – shortcut (that you just created on your desktop) > Copy
    • Go back to: C: > ProgramData > Microsoft > Windows > Start Menu > Programs… and Paste the…

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    Ryan Steele commented  · 

    There is a workaround documented in the response from Am_I_Helpful at https://superuser.com/questions/996373/icon-adobe-reader-dc-on-taskbar-is-wrong which is to set the program association for .ICO files to Microsoft Paint. As Adam points out, however, the SC_Reader.ico file to which the Start Menu shortcut points is not actually an .ico file.

    Atir, I am somewhat baffled that a Software Engineer would be recommending a hacky workaround which will be quickly undone the next time Acrobat Reader updates itself. Can you perhaps contact the engineer responsible for building the installer for this product so the root cause of this long-standing issue can be addressed?

    Ryan Steele supported this idea  · 

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