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1. Has the PDFMaker Crashing MS 2016 and MS Office 365 Issue Been Fixed?

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   11 comments  ·  Acrobat for Windows and Mac » Creating PDFs  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   Hi

   This issue has long been resolved from Microsoft’e end. Please ensure that you are using the latest version of Acrobat and Office.

   Thanks
   Tanvi

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   Sheri Woodford commented  ·  January 31, 2020  ·  Edit…  ·  Delete…

   Its Jan 2020 and the issue is till here. We are running Acrobat PDFMaker Office COM Addin for Acrobat 2017 AND Outlook 2016 from Microsoft Office Professional Plus 2016. After Quick printing 2 or 3 Emails to PDF it stops working. We believe it is a memory leak or the 500M issue, but the only was to get it to work again is to Close all adobe windows and Outlook and then relaunch. Every now and then that doesn't work and we have to reboot machine. The only answer I have found is to Upgrade to all the latest versions. Why would we update to a newer version when we already purchased the versions we have and they have NOT been discontinued. Isn't Adobe supposed to support their applications?

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