Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Hours of lost work

    My documents didn't autosaved when need and it now i'm backed up hours of work. If anything maybe put on a settings on your open spaced tab to allow us to manually save or automatically save the work after minutes of no interaction.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Edit PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Boreth, 

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:
    1) Is it happening for all files or with any specific document only?
    2) Could you please share the workflow and file on which you faced the saving issue ?
    Hoping to hear from you soon.

    Regards,

    Harshpreet

  2. Time waste

    Really f u. I spent hour filling a form, when I press save, it went to login, and I lost the data. what a ****** UX. You wasted my f time.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Edit PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Hassan, 

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:
    1) Is it happening for all files or with any specific document only?
    2) Could you please share the workflow and file on which you faced the saving issue ?

    Regards,

    Harshpreet

  3. Wont save

    This is so shi*** app... half of a document is not filled, nothing change after download this suck

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Edit PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Bakwass, not psf file compreasing

    Bakwass, loauding not done

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Edit PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. **** this

    I've been fighting for my ******* life trying to make simple edits to a simple file for TWO HOURS and now I CAN'T EVEN DOWNLOAD the finished product, thanks for nothing you jank *** piece of **** software

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Edit PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. This ******* sucks

    Hey this **** doesn't work. Jankiest software I've ever tried to wrangle. Absolutely ******* abysmal

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Edit PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. 沒自動存檔的功能???

    爛死,剛剛註解的東西,下載後全不見

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Edit PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi, 

    Thank you for contacting us. To assist you better, can you please apprise us with the following information to assist you better:

    1) What are the steps that you are trying to follow ?

    2) Is it happening for all files or with any specific document only?

    Thanks,

    Harshpreet

  8. Faulty program, Lost my work

    the Adobe pdf stopped suddenly while reading and when I reopen it mentioned it is closed abruptly and given the option to restore but when I pressed on I was not able to find my edited file aand I lost all my work in the documents and this happed twice

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Edit PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello Mohammed Shalaby, 

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Is it happening for all files or with any specific document only?

    2) Share the screenshot and description of what exact issue you're facing in editing the PDF file.

    3) The device configuration that you’re using (Platform/Browser)

    Hoping to hear from you soon.

    Thanks,

    Harshpreet

  9. Upset

    ******* Terrible software to use. it has caused me nothing but problems with just the smallest of task. I wish WISH I could go back in-time and stop myself from making the mistake of using this software and save myself the money and all the headaches. I have gotten from using this software. In my opinion get a different software program save yourself before its to late. Customer support won't be able to help more than telling the same thing you are tying.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Edit PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello Spencer, 

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Share the screenshot and description of what exact issue you're facing in editing the PDF file.

    2) Is it happening for all files or with any specific document only?

    3) The device configuration that you’re using (Platform/Browser)

    Hoping to hear from you soon.

    Thanks,

    Harshpreet

  10. zorg dat converten simpel word

    Kan iemand mij uitleggen waarom ik betaal voor een abonnement, maar wanneer ik zoiets simpel als een pdf bij jullie wil converten naar een word doc, gaat dat automatisch naar een chinees geschrift?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Edit PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Britt,


    Thanks for reaching out and apology for any inconvenience caused. To further investigate the issue, can you please share the file with us if possible?


    Regards,

    Shweta

  11. Where is the Highlighter?

    The Highlighter function was invaluable to my work on PDF's but it's disappeared, is not included in the list of editing tools at all. Why would you do this? Can we get it back?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Edit PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Bonnie, 


    Thanks for reaching out to us. Reg the highlight tools, it's available in comments section. At the right side of PDF, there's an option "Comment". It has two sub options viz. Add Text and Add Comment . On clicking either of the options, it will take you to Add Comment page, where highlight is available at top bar to use. 


    Can you please try out and let us know, if you are refering to the same tool? 

    Thanks,

    Harshpreet

  12. Take my money or my data, not both

    Desktop Adobe Acrobat Pro shown in All Tools tab, clicking it installs CC and DC Reader, but NOT Acrobat Pro. When attempting to make any edits to a PDF, everything points back to making edits on the web, which is not what I want to do.
    Adobe, I know you love money...but make your applications possible (and even simple) to use offline, you don't need our data/documents as well as our money.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Edit PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi,


    Thanks for providing feedback. Can you please attach a screenshot for further investigating? On clicking install acrobat Pro should allow user to install Pro desktop rather reader DC.

  13. Undo button

    An Undo button is needed, please. This is so common in so many platforms that I'm lazy & reliant on the undo button. Largely because like many of us, I'm overworked anD busy and that means mistake prone. It would be great to be able to undo 3x if possible. However, an Undo 1x button is urgently needed, please. Thanks, Dave Gramlich

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Edit PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi David ,

    Thanks you for reaching out to us.

    Could you please help us to understand the workflow and issue you are facing while using the product ?

    We already have undo and redo support in acrobat web , Could you please share the workflow in which you are facing issue ?


    Regards,

    Harshpreet

  14. I can't get to compress PDFs now!

    Why can't I compress PDFs any more!? Infuriating change there!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Edit PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. WORK

    This whole thing about not being able to use DESKTOP TOTALLY SUCKS.... I DON'T HAVE A GOOD INTERNET CONNECTION AND JUST SPENDT HOURS ON A PROJECT ONLY TO HAVE IT LOST!!!!! MAYBE AUTOMATICALLY SAVE THE FILE WHILE YOU WORK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Edit PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Wesley,

    Thanks for reaching out to us and sorry for the trouble. Could you please provide more info here so that we can help you out? What specific workflow you were trying where you faced the issue?

    Thanks,
    Shweta

  16. error can't edit

    I bought this only for "edit" function and I have been getting error messages for the past hour so it's frustrating

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Edit PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello Nicolas Bienville,

    Thanks for reaching out. We would require more details in order to isolate the issue at our end. Please share specific steps or workflow you tried while facing the issue. Also, it would help if you can attach a screenshot of the error.

    Regards,
    Harshpreet

  17. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Edit PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Ivan Silva,

    Thanks for reaching out to us and sorry for the trouble. Could you please provide more info here so that we can help you out?
    What specific workflow you were trying where you faced the issue?

    Thanks,
    Harshpreet

  18. converting not working

    not working properly

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Edit PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Prince,

    Thanks for reaching out. Please help us with providing more info here. Are you facing any issue while conversion or throwing some error? Please provide any screen for error or source file that you are trying to convert

    Regards,
    Shweta

  19. Tool not working

    PDF compress tools is not working as one would expect the fonts not showing correctly after compression.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Edit PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thanks Sioux for reaching out to us and apology fir the trouble. In order to investigate further, it would be great if you can share the original file with us.

    Regards,
    Shweta

  20. Issues with compressing files

    Option "Compress PDF" on https://documentcloud.adobe.com suffers significant bug that persisted with months. On several occasions when trying to upload and compress a scanned pdf I receive a message that the file is already compressed. When I try the same operation with the desktop app on the same file - it is compressed without any problem. This happens so often that it renders the online service nearly useless.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Edit PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Petko,

    Sorry to hear that you are facing issues with compressing a file on Web. In order to help you better, please share more info with us. Like whats the size of the file, does it have only text or images too or if possible share the file with us so that we can investigate further.

    Also, web version provide 3 different settings for compress (Low, Medium and High). Could you please confirm if the file dont compress with even High compression.

    You can send the details or file on my email Id directly also – sverma@adobe.com

    Thanks,
    Shweta

← Previous 1
  • Don't see your idea?

Feedback and Knowledge Base