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  1. esign

    3 votes

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    1 comment  ·  Acrobat for Windows and Mac » Adobe Sign  ·  Admin →
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    Mohd Kashif commented  · 

    Hi,
    We are very sorry to hear about your experience. We thank you for taking the time and posting the issue here. We have taken note of your use case and will incorporate the same in the new experience. However, until your use case is supported you can create the below registry entries (assuming you are on Windows OS) on your machine to revert back to the old experience.

    [HKEY_CURRENT_USER\SOFTWARE\Adobe\Adobe Acrobat\DC\FillSign]
    "bFetchNativeRSIPMValue"=dword:00000000
    "bEnableNativeRS"=dword:00000000

  2. request must be made

    2 votes

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    1 comment  ·  Acrobat for Windows and Mac » Fill & Sign  ·  Admin →
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    Mohd Kashif commented  · 

    Hi,
    Sorry that you had to encounter this. Can you please try signing out from your account in Acrobat and then sign back in?

  3. Pdf files not secure with third party sites

    1 vote

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    1 comment  ·  Acrobat for Windows and Mac » Security & Digital signatures  ·  Admin →
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    Mohd Kashif commented  · 

    Hi Meera,
    Thanks for reporting this. Our team is investigating ways to address your concern. The current issue is due to the fact that once a PDF is opened then it is the sole responsibility of the application that has opened the PDF to protect the content. Once the PDF is opened in an app then the app has full control over the content and this is why some 3rd party apps ignore the permissions and allow copy/export. We however wanted your opinion on one of the line of thought that can be perused. To protect your content from being exported will you be OK to protect you document such that the document only opens in Adobe/other supported viewers? This way only supported viewers will have access to the content. If consumers of your PDF try to open such protected PDF then they will be presented with a message to download a supported viewer to be able to open your file.

  4. Password requiring 6 characters

    1 vote

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    1 comment  ·  Acrobat Reader for Windows and Mac » User Interface  ·  Admin →
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    Mohd Kashif commented  · 

    In the latest version of Acrobat, Adobe made character limit for passwords consistent across all UI invocation points. Protect tool already had a limit of 6 characters but some entry points still allowed lower limits which was raised by some customers as an anomaly. In latest version minimum limit has been set to 6 for all invocation points.