Varun_Vinayak

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    Under review  ·  14 comments  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
    Varun_Vinayak commented  · 

    Hi Theodoros,
    Please send the problem report at vvinayak@adobe.com .

    Thanks,
    Varun

    Varun_Vinayak commented  · 

    Hi Theodoros,
    We are looking into your issue. But it would greatly help us if you provide us the problem report with the latest update build i.e. 17.009.20044. So can you please provide us these?

    Thanks,
    Varun

    Varun_Vinayak commented  · 

    Hi Theodoros,
    The Acrobat version as seen from the problem report given by you is 15.023.20056 whereas the latest version of Acrobat is 17.009.20044. So can you please to the latest version first and see if the problem persists or not.

    You can update by launch Acrobat-> from menu goto Help -> Check for Updates

    Also, if you want to confirm the Acrobat version, you can do so by launch Acrobat -> from menu go to "Acrobat Pro DC" -> "About Adobe Acrobat DC". The screen which comes now would show you the version number.

    Thanks,
    Varun

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