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  1. Adobe Acrobat Pro bug

    21 votes

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    Under review  ·  17 comments  ·  Acrobat for Windows and Mac » Other  ·  Admin →
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    Varun_Vinayak commented  · 

    Hi Theodoros,
    Please send the problem report at vvinayak@adobe.com .

    Thanks,
    Varun

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    Varun_Vinayak commented  · 

    Hi Theodoros,
    We are looking into your issue. But it would greatly help us if you provide us the problem report with the latest update build i.e. 17.009.20044. So can you please provide us these?

    Thanks,
    Varun

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    Varun_Vinayak commented  · 

    Hi Theodoros,
    The Acrobat version as seen from the problem report given by you is 15.023.20056 whereas the latest version of Acrobat is 17.009.20044. So can you please to the latest version first and see if the problem persists or not.

    You can update by launch Acrobat-> from menu goto Help -> Check for Updates

    Also, if you want to confirm the Acrobat version, you can do so by launch Acrobat -> from menu go to "Acrobat Pro DC" -> "About Adobe Acrobat DC". The screen which comes now would show you the version number.

    Thanks,
    Varun

  2. Application is ridiculously large

    1 vote

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    Resolved  ·  2 comments  ·  Acrobat for Windows and Mac » Other  ·  Admin →
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    Varun_Vinayak commented  · 

    Hi,
    Can you please tell if the 6 GB size you mentioned is in the control panel list of programs? If yes, can you please tell what is the size of the Acrobat installer directory? You can check this by going to "C:\Program Files (x86)\Adobe" and then seeing the size of the Acrobat folder.

    Thanks,
    Varun

  3. When I opened Acrobat DC a few minutes ago, a popup about integration with Microsoft Office hijacked the app for several seconds

    2 votes

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    Resolved  ·  1 comment  ·  Acrobat for Windows and Mac » Other  ·  Admin →
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    Varun_Vinayak commented  · 

    Hi Elizabeth,
    Can you please share the following info with us so that we can further debug the issue:-
    1. Which office version are you using
    2. Please send a snapshot of the popup dialog which appears on the screen.

    Thanks,
    Varun