When I opened Acrobat DC a few minutes ago, a popup about integration with Microsoft Office hijacked the app for several seconds
Steps to reproduce:
Opened Acrobat DC --- a popup about integration with Microsoft Office appeared.
Environment: MacOS 10.11.6, Acrobat DC 2017.009.20044
Expected result:
I should be given immediate access to the Close button or the Continue button.
Observed result:
The popup hijacked the app, with a spinning beachball cursor, for several seconds - at least 10 seconds. This is not the only performance issue I've seen - I've reported others that still aren't fixed. It all ads up.
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AdminVarun_Vinayak (Admin, Adobe) commented
Hi Elizabeth,
Can you please share the following info with us so that we can further debug the issue:-
1. Which office version are you using
2. Please send a snapshot of the popup dialog which appears on the screen.Thanks,
Varun