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  1. Acrobat Pro DC - Sometimes Holds Lock on File after closing it

    18 votes

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    10 comments  ·  Acrobat for Windows and Mac » Editing PDFs  ·  Admin →
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    Scott commented  · 

    Still happening. Using PRO. This is 100% an Adobe issue since killing the AdobeCollabSync unlocks files. I am not paying for unwanted cloud functions. I am paying for a product that just works ... and this is broken.

    Fix it!

    Scott supported this idea  · 

  2. Bug: Reader DC 20.006.20034 Still Holds Lock On Files After Closing File Tabs

    22 votes

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    13 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Sorry for the issue that you are facing here.

    Do you have Windows Explorer Preview turned on in your explorer window ? If yes, can you please try after switching the windows explorer off and see if that works fine ?
    Also Try to close the explorer window and then try and then try to do any operation on that file in a different exporer window
    Let me know further.

    Thanks
    Ayush Jain

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    Scott commented  · 

    Bumping. I can't believe this is still happening!

    I'm sure there would be many more upvotes, but the vast majority aren't savvy enough to search the forums and instead just reboot their computer.

    Honestly, this is amateur stuff. Just unlock the **** file when it is closed FFS!

    Scott supported this idea  ·