Settings and activity
40 results found
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150 votes
Thanks for sharing your feedback. Apologies for the inconvenience faced by you. We would require some more details to help investigate your issue. Can you please share screenshot of the login screen that you are getting?
Wall2Wall BorderCollies supported this idea ·
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1 vote
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2 votes
Hi Steve,
Sorry about the trouble with opening PDFs in our experience. To help us reproduce the problem, could you please share a couple of sample links that fail to open for you? You could also email them to me on asmittal@adobe.com.
Thanks,
Ashu Mittal
Product Manager, Acrobat -
2 votes
Hello Jay,
Sorry to hear that you are facing trouble opening PDFs in our experience. Would it be possible for you to share a couple of sample links for such PDFs that do not open or are taking longer? You could also send them to me at asmittal@adobe.com.
You can turn it off by clicking on the Acrobat icon in Chrome Extensions and turning off “Use Acrobat in Chrome” toggle. Please see attached screenshot.
Thanks,
Ashu Mittal, Adobe Acrobat -
3 votes
Hi Kanika,
Sorry to hear that you are not liking the Acrobat experience. Could you please share your feedback on what issues you are facing and how we can make the experience better?
You can turn it off by clicking on the Acrobat icon in Chrome Extensions and turning off “Use Acrobat in Chrome” toggle. Please see attached screenshot.
Thanks,
-Ashu Mittal -
3 votes
Hi Jen,
Sorry about the trouble with opening PDFs in our experience. To help us reproduce the problem, could you please share a couple of sample links that fail to open for you? You could also email them to me on asmittal@adobe.com.
Thanks,
Ashu Mittal
Product Manager, Acrobat -
5 votes
Hi Anne,
Sorry for the trouble. We need some more details to look into this issue. Can you please share your exact workflow?
Thanks,
Shilpa -
4 votes
Hi Richard,
Sorry for the trouble. We need some more details to look into this issue. Could you please share your exact workflow? If possible, please post a screenshot of the Print screen you are seeing?
Thanks,
-ashuAn error occurred while saving the comment Me as well.. if you want to print or save an online bill from BellMTS or other major sites, you have no option but to apply for your software! There is not an option given and your program does not support to print or save to where we want it to go! NO CHOICE!!! FORCED ACCEPTANCE OF YOUR PRODUCT that we have to pay to use! UNFAIR!! and then it will not work anyway~ !!!!!
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5 votes
Hi Erika,
Thank you for trying out Acrobat in Chrome and sharing your valuable feedback. Would it be possible for you to share a couple of sample links for such PDFs where these options are not working properly?
Thanks,
Shilpa -
5 votes
Hi,
Thanks for trying out Acrobat in Chrome and sharing your valuable feedback. Would it be possible for you to share a couple of sample links for such PDFs where you are not liking the reading experience?
Thanks,
Shilpa -
5 votes
Hi James,
Sorry for the trouble. We need some more details to look into this issue. Can you please share your exact workflow?
Thanks,
Shilpa -
8 votes
Hi Anita,
Thanks for your feedback. Could you please share steps to reproduce the issue you are referring to? We need more information before this issue can be investigated.
Thanks,
Ashu Mittal -
12 votes
Hello Mke,
Sorry to hear that you are not liking the Acrobat experience. Could you please share your feedback on what issues you are facing and how we can make the experience better?
You can turn it off by clicking on the Acrobat icon in Chrome Extensions and turning off “Use Acrobat in Chrome” toggle. Please see attached screenshot.
Thanks,
-Ashu Mittal -
14 votes
Hi Liam,
Apologies for the slowness issue you observed. Would it be possible for you to share the sample PDF URL where this was observed?
Thanks,
-ashu -
13 votes
Hi Brittanie,
Sorry for the trouble. We need some more details to look into this issue. Can you please share your exact workflow?
Thanks,
Shilpa -
3 votes
Hi,
Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -
- Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
- Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.
Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.
Thanks and Regards,
Shilpa Setia
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6 votes
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6 votes
Hi,
Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -
- Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
- Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.
Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.
Thanks and Regards,
Shilpa Setia
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7 votes
Hi,
Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -
- Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
- Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.
Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.
Thanks and Regards,
Shilpa Setia
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3 votes
Hi,
Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -
- Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
- Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.
Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.
Thanks and Regards,
Shilpa Setia
No, because it was so irritating that every time I turned around I was asked to log into the files or program... that I uninstalled your program and returned to the default Chrome PDF
If you have offices with multiple employees, have a button that adds to that document only to have login records for each person, but for regular applications, you could have a default setting for no logins... as for many people, offices, there are only single use applications for most options. The majority of users would not be sharing the documents with any one else... only in large operations would this be happening, and they would be using a much more advanced version of the program, most likely under a professional licence for use, so apply that level of security at the appropriate level of system usage. Thank you.