Print function does not work
The 'print pdf' function does not work. If a print is required then the document has to be opened in the Desktop app and printed from there.
I have been unable to find any error message or setting that I can change to get this function working. What it means is that on most occasions the desktop app is necessary so why not just use it anyway.
3
votes
Anthony Batten
shared this idea
Hi,
Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -
- Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
- Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.
Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.
Thanks and Regards,
Shilpa Setia