Settings and activity
8 results found
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1 vote
Hello Kimberly,
We are truly sorry you keep on facing this issue, as we are still working on figure it out, can you please apprise us with the following information to assist you better:
1) Could you please share the workflow and the file in which you faced the issue?
2) Does it happen for all files or with any specific document?
Thanks,
Sign in Acrobat Web Team
Kimberly Smith
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1 vote
Hello Kimberly,
Thank you for contacting Sign in Acrobat Web Support regarding the issue. We apologize for any inconvenience you may have experienced while attempting to connect to aut.services.adobe.com, we are still working to triage your issue and keep you informed about it.
Best regards,
Sign in Acrobat Web Team
Kimberly Smith
shared this idea
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1 vote
Hi Kimberly,
We are sorry you are experiencing trouble with this feature . We are triaging your issue and are gathering more information to understand the problem better.Would you mind telling us where this message is being displayed? Or, which steps you took to have this message pop up?
Also, try refreshing your browser's page, sometimes this kind of problem comes from the computer itself and/or the internet connection.
Please let us know if this issue persists to do a further review.
Thanks,
Sign in Acrobat Web TeamKimberly Smith
shared this idea
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1 vote
Hi Kimberly,
We're sorry for not resolving the issue yet, but we're triaging it and still working on it. Thanks for your patience.
Best regards,
Sign in Acrobat Web Team
Kimberly Smith
shared this idea
·
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1 vote
Hello Kimberly,
Thank you for contacting Sign in Acrobat Web Support regarding the issue. We apologize for any inconvenience you may have experienced while attempting to connect to aut.services.adobe.com, we will triage your issue and keep you informed about it.
Best regards,
Sign in Acrobat Web Team
Kimberly Smith
shared this idea
·
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1 vote
Hi Kimberly Smith,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better.
We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
Kimberly Smith
shared this idea
·
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1 vote
Hi Kimberly,
We are sorry you are experiencing trouble with the new feature. We are triaging your issue and are gathering more information to understand the problem better.
Could you please provide more details about the issue you're facing?
We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
Kimberly Smith
shared this idea
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1 vote
Hi Kimberly,
Thank you for letting us know your concern on this topic. However, current version of the app does support password protection for documents sent for signing.
In a normal "Send for signature" workflow, user can add password verification for any recipient involved in the agreement by following next steps:
- Select the file which will be sent for signature and start "Request e-signatures" workflow as usual.
- Once in "Request e-signatures" view, add any fields required
- Click on "Review and Send"
- Once in the "Review and Send" view, on the right side, you will see the list of recipients and a three-dot button for each of them.
- Click the three-dot button and you will see the "Add password verification" option displayed
- If you click on it, an input field would appear, allowing you to add a password to that specific recipient.
Please let us know if this information was useful…
Kimberly Smith
shared this idea
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