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  1. AdobeSign completely broken v008.20533

    1 vote

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    0 comments  ·  Acrobat Web » Fill & Sign  ·  Admin →
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    Under review  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Mike Simoli,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

    Mike Simoli shared this idea  · 

  2. AdobeSign sucks

    2 votes

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    0 comments  ·  Acrobat Web » Send for Signature  ·  Admin →
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    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Paula,

    We are sorry you are having trouble with this feature. Could you provide more information about this issue? For example:

    • Where exactly in the process you are having issues
    • The fields that are limited and you need 
    • Anything else that you consider helpful to us

    Also, you should be able to change to the old version if you go to your Profile > Settings > E-signing settings > Uncheck use the latest version > Save 

    Thanks,

    Sign in Acrobat Web Team

    Mike Simoli supported this idea  ·